Excellent service by Shannon. Had visited store a few times to make a decision on which sofa to purchase. On each occassion Sharnnon was welcoming and friendly and so pleased she was working on the... Voir plus
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The women that had just started in Doncaster Carcroft (can’t remember her name sorry ) was very helpful and very knowledgeable. Helped us decide colours and explained everything really well to us. Lau... Voir plus
Following a visit to the Bradford store and not being able to find the sofa we were looking for we travelled to your Doncaster store as we were told the sofa we wanted to look at was there. Really gla... Voir plus
L'entreprise a répondu
Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
16 High Street, DN6 8DP, Doncaster, Royaume-Uni
- 0333 999 9732
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Natash who i spoke to very helpful
Natash who i spoke to very helpful, talked me through how to place my order. Nice lady, will be back to order again.
25 juillet 2026
Réponse de DFS Furniture - Carcroft
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The salesperson was very courteous
The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were explained to us very clearly. Thank you.
25 juillet 2026
Réponse de DFS Furniture - Carcroft
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
No hassle. Super happy!
No hassle. Staff let me know they were there when I was ready. Very comfortable didn’t feel pressured at all. Lauren was very professional. Customer service was on point. So happy with my purchase.
25 juillet 2026
Réponse de DFS Furniture - Carcroft
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lauren.
Kind Regards,
Jordan
DFS Customer Support
No pressure able to browse at our…
No pressure able to browse at our leisure. 3rd time weve purchased in recent years friendly ,helpful and pleasant staff
24 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great sevice
The service, advice and information I received both in store and online was excellent
24 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Carcroft
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Excellent buying experience by salesman…
Excellent buying experience by salesman Matt. Was helpful and informative at every step of our Sofa selection, and did not pressure us at all. Highly recommended at Doncaster. Cheers
23 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service
Great customer service, knowledgeable staff members who took us through every step of the way and explained everything to use and made sure we understood everything.
23 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Delivery drivers was fantastic they…
Delivery drivers was fantastic they delivered my sofa 22/7/26 from distribution center Carcroft was absolutely fantastic nothing to much trouble really good with my disabled son these guys are a credit to dfs
Sofa fantastic really good so far
Whu l give 1star less because didn't realise cushions was extra
22 juillet 2026
Avis spontané
Réponse de DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Carcroft
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Carcroft
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff
Staff - Joe was super helpful with helping us choose our sofa today with throwing in a free cleaning kit too! Thanks Joe :)
19 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful assistant Elenor hope l…
Very helpful assistant Elenor hope l got her name correct thanks very much
12 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Our customers service agent was great
Our customers service agent was great, got the job done quickly and efficiently with all the relevant information given to us which is exactly what we wanted.
19 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The sales person was courteous and…
The sales person was courteous and helpful without being pushy
19 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly and helpful staff
All our needs were met. The staff were very friendly and helpful
18 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff and service was immaculate…
The staff and service was immaculate everything was done quick and easy explained thoroughly and made the experience easy for us to decide our sofa. The man that helped us made the experience better for us
18 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff very helpful and not in your face…
Staff very helpful and not in your face , both staff very polite and knowledgeable and the whole process was very quick , I will certainly be very happy to go there again 10out of 10 ,
Thanks max
16 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello Max,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful and not at all pushy
Helpful and not at all pushy, staff members explained in detail about care of sofa's I've ordered. Very efficient service.
15 juillet 2026
Réponse de DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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