We went into the store and new exactly what we wanted, Tommy at the chester (Sealand road) store was professional, spoke through different options that was available in what we wanted. He had so much... Voir plus
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Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... Voir plus
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I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all... Voir plus
L'entreprise a répondu
An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Chaser Court, CH1 4QG, Chester, Royaume-Uni
- 0333 999 9754
4,9
Excellent
5 k avis
Demande des avis aux clients
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All round great experience
All round great experience, staff very friendly and knowledgeable, didn’t push us for time and gave us advice when we needed it, made it a very relaxed shopping experience, all staff very helpful who ever we spoke to especially Matt who completed our order for us.
7 juillet 2026
Réponse de DFS Furniture - Chester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
Spoke to a lovely guy called Matt at…
Spoke to a lovely guy called Matt at Chester. So helpful! Made the whole experience so easy! Lovely guy, explained everything in detail and made the process so easy! Would defo recommend to other people! 5 stars!
Grace
7 juillet 2026
Réponse de DFS Furniture - Chester
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Matt met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great staff
Dan and Josh were very helpful and sorted me out with a great deal.
The only reason it's not 5 stars was about a store policy that they couldn't help with, otherwise a great experience
5 juillet 2026
Réponse de DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great staff
Great staff
Great member of staff Daniel who was helpful but gave you space. Highly recommend going there.
5 juillet 2026
Réponse de DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service & Value
From start to finish Jay was polite & responsive to our need.It was her suggestion we looked at the sofa we eventually bought. Offering us different options to suit our need her knowledge lead us to choose what was correct for us. Jay is credit to DFS
5 juillet 2026
Réponse de DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jay.
Kind Regards,
Jordan
DFS Customer Support
Daniel, good lad!
Daniel was really helpful and not pushy. He even let us rearrange the sofas we were buying so we could see the exact layout they will have in our house.
4 juillet 2026
Réponse de DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Positive experience
Staff easily accessible, friendly, helpful, knowledgeable of product and worked as a team.
Showroom easy to move around and we were comfortable testing furniture.
4 juillet 2026
Réponse de DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Matt was great at dealing with…
Matt was great at dealing with everything we needed, and also really friendly, and helpful from start to finish 👌
20 juin 2026
Réponse de DFS Furniture - Chester
Hello Sam,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Chester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Aaron was helpful
Aaron was helpful, patient, and knowledgeable. Not pushy but available. Would recommend him.
29 juin 2026
Réponse de DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jay was extremely helpful !
Jay was extremely helpful! Gave us all the information we needed. Never felt under any pressure to buy . Thank you so much . The manager was also very helpful and polite.
29 juin 2026
Réponse de DFS Furniture - Chester
Hello,
Thanks for your lovely feedback, we’re glad to hear Jay met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Customer service
20 juin 2026
Réponse de DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing and efficient customer service
We bought a couple sofas from Aaron today, who was very helpful and efficient in processing the order. He got us a good deal for the sofas for our new home that we are very happy with.
27 juin 2026
Réponse de DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
Matt was fantastic from the off from…
Matt was fantastic from the off from offering a drink to answering all our questions and organising everything for us
27 juin 2026
Réponse de DFS Furniture - Chester
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
The manger at dfs in Chester I can’t…
The manger at dfs in Chester I can’t remember his name but he was absolutely brilliant he was understanding and very patient and respectful, he explained everything the dos and don’ts
27 juin 2026
Réponse de DFS Furniture - Chester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service
We went into dfs in chester.
I like to just have a look round without being approached an feel harrassed.
Our experience was great.
When we had questions we asked the team and they explained everything in detal. It was relaxed but informative. Thank you
26 juin 2026
Réponse de DFS Furniture - Chester
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly welcome even from the cleaner
Friendly welcome even from the cleaner! helpful staff efficient service!
16 juin 2026
Réponse de DFS Furniture - Chester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The guy who sold us the furniture was…
The guy who sold us the furniture was very helpful
15 juin 2026
Réponse de DFS Furniture - Chester
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Chester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Went into the Chester showroom today, I’d seen a sofa I’d liked for a while and today was the day to buy. Greg and Tommy were very professional and I felt very comfortable in their presence. Not over selling which is a bonus but I did buy the extra products for peace of mind. Thanks again and looking forward to my new sofa!
20 juin 2026
Réponse de DFS Furniture - Chester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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