We went into the store and new exactly what we wanted, Tommy at the chester (Sealand road) store was professional, spoke through different options that was available in what we wanted. He had so much... Voir plus
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Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... Voir plus
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I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all... Voir plus
L'entreprise a répondu
An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Chaser Court, CH1 4QG, Chester, Royaume-Uni
- 0333 999 9754
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The young man Aron was excellent in…
The young man Aron was excellent in helping me ,l felt very relaxed ,he explained everything very clearly to me, l was very happy on leaving the store, l will highly recomend DFS to anyone thank you so much .
9 juin 2026
Réponse de DFS Furniture - Chester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Chester
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Daniel helped me choose my new settee
Daniel helped me choose my new settee
today, he was friendly, patient and very helpful, answering my questions regarding my new purchase.
Thank you ! 🙂
8 juin 2026
Réponse de DFS Furniture - Chester
Hello Michelle,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
In store purchase
We ordered our new sofa in store today. The whole process was super quick and easy. Very friendly and approachable staff. Even had some freebies thrown in! Customer service is impeccable 😊
7 juin 2026
Réponse de DFS Furniture - Chester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Fantastic service in the greyhound dfs…
Fantastic service in the greyhound dfs store! Couldn’t have a better staff
31 mai 2026
Réponse de DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The young lady who helped us and…
The young lady who helped us and completed the sale was lovely. She was informative, professional, helpful.
6 juin 2026
Réponse de DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The whole experience was great
The whole experience was great. Gentleman, very helpful. And very friendly would recommend.
6 juin 2026
Réponse de DFS Furniture - Chester
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Chester
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Walked into DFS and somebody helped us…
Walked into DFS and somebody helped us straight away
29 mai 2026
Réponse de DFS Furniture - Chester
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The young lady who served me in store…
The young lady who served me in store was so pleasant and friendly, without putting any pressure on me!
I’ve forgotten her name but she was pregnant and soon to go on maternity leave!
The whole process was easy and quick I was very pleased and look forward to having my new sofa delivered!
4 juin 2026
Réponse de DFS Furniture - Chester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Really helpful and had great knowledge…
Really helpful and had great knowledge to help us find the perfect couch for our family.
3 juin 2026
Réponse de DFS Furniture - Chester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Honestly excellent explanation
Honestly excellent explanation
Great product
Nice hospitality
Mo Chako
3 juin 2026
Réponse de DFS Furniture - Chester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Chester
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Quality furniture at good prices
Quality furniture at good prices. Immaculate showroom and very helpful staff.
Only criticism being that they insist on giving you too much information! Even after you have agreed to buy the item!!
1 juin 2026
Réponse de DFS Furniture - Chester
Hello Peter,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very patient whilst we remeasured
Very patient whilst we remeasured. Helpful and professional service
1 juin 2026
Réponse de DFS Furniture - Chester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Very good experience
A staff member introduced themself when we entered, asked if we wanted any help we said we were just looking for now, she explained the lay out of shop, then left us too it, this is how we like to shop, when we were ready we called her over, 😀
25 mai 2026
Réponse de DFS Furniture - Chester
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Sale's lady ja very helpful and…
Sale's lady ja very helpful and friendly makes a lovely coffee to
1 juin 2026
Réponse de DFS Furniture - Chester
Hello Leslie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Chester
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Information about product very…
Information about product very comprehensive all questions answered fully bought with complete confidence in sales team
31 mai 2026
Réponse de DFS Furniture - Chester
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Good choice of styles and colours
Good choice of styles and colours. Would be nice to have the dimensions on the products in store
31 mai 2026
Réponse de DFS Furniture - Chester
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
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