DFS Furniture - Christchurch Avis 

2 177
TrustScore 5 sur 5

4,9

Barrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good efficient and knowlegeable customer service from Gintare. We had researched the sofa bed we wanted before going into store so it was just a matter of trying it out and asking any further question... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Royaume-Uni

  • 0333 999 9790

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 177)

95 482 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

we had a great experience in store

we had a great experience in store, the sales assistants were attentive and experienced and helped us make our purchase

3 mai 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Gintare

Gintare help us find a new Sofa Good Price We enjoy chatting to Gintare

26 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The young lady Sue was very informative…

The young lady Sue was very informative and helpful without being 'pushy'.
She explained everything about the purchase I made m, giving me all the information I needed. I wouldn't hesitate to say that she is a credit to your Company

27 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Easy purchase

Good service

30 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

purchased a foxon 2 seater sofa ,at the…

purchased a foxon 2 seater sofa ,at the christchurch store everything was explained to me from the protection plan and delivery, I have used DFS many times and customer service has always been good.

29 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Maxine was excellent very friendly and…

Maxine was excellent very friendly and experienced made us feel very welcome a pleasure to meet her

28 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good morning Ann,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Shayna was brilliant

Shayna was brilliant! Gave us space to decide while always being on hand to answer questions, give advice and (in our case) help agree on configuration!
Great customer service from Shayna!

25 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The sale person extremely friendly…

The sale person extremely friendly professional and very informative ! No hard selling, no pressure just listen to what I wanted.

19 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good afternoon,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Quick and easy to do

Simple chose sofa and paid

21 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly and helpful

We purchased a sofa here and Beth at Christchurch branch was extremely helpful and friendly. She was very professional and explained all the options well. Thank you so much!

20 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good morning Julia,

Thanks for your lovely feedback, we’re glad to hear Beth met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Noté 4 sur 5 étoiles

Young lady was very helpful she went…

Young lady was very helpful she went out of her way to find the information I needed and was very informative

18 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful and friendly customer…

Very helpful and friendly customer service.

18 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Staff very knowledgeable

Staff very knowledgeable

17 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Lots of choice and reasonable prices

Mum bought a Sofa today we were served by Abbey, who was so helpful and patient, as she had to repeat things a few times! The shop was well spaced (easy to move the wheelchair about) and very clean and tidy, we were left to peruse without being hassled but as soon as I made deliberate eye contact we were attended to.

17 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Abbey met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Sue was fantastic from christchurch

Sue was fantastic from christchurch
Very helpfull and explained everything so clearly very polite and professional made us fill comfortably very pleasd

14 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good morning Jeana,

Thanks for your lovely feedback, we’re glad to hear Sue met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The Lady who served me was absolutely…

The Lady who served me was absolutely brilliant. She was so helpful and extremely cheerful

14 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Good morning Robin,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful and pleasant sales lady

Very helpful and pleasant sales lady. No rush. Everythig explained well.

13 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

We were welcomed, the lady was 10 out 10

We were welcomed, which was nice. The lady who served us, was a mind of information very helpful and friendly, she was a great help.

12 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, we found just the right sofa to suit both our style and comfort needs.

11 avril 2026
Logo de DFS Furniture - Christchurch

Réponse de DFS Furniture - Christchurch

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

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