Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBarrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Voir plus
L'entreprise a répondu
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Voir plus
L'entreprise a répondu
Good efficient and knowlegeable customer service from Gintare. We had researched the sofa bed we wanted before going into store so it was just a matter of trying it out and asking any further question... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Royaume-Uni
- 0333 999 9790
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Our Service was very good and we were…
Our Service was very good and we were happy with the results.
All explained well and we were not pushed into the sale.
25 février 2026
Réponse de DFS Furniture - Christchurch
We appreciate you taking the time to leave us this wonderful review! We are so happy to hear that you were pleased with our service and the outcome, and that you felt no pressure during the sale.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly staff ,an overall relaxed…
Very friendly staff ,an overall relaxed experience.
22 février 2026
Réponse de DFS Furniture - Christchurch
Good morning Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that took care of us was…
The lady that took care of us was verynice and helpful
21 février 2026
Réponse de DFS Furniture - Christchurch
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Christchurch
Good morning Karen,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great sofa purchase experience
Gingtare was fantastic when talking us through our sofa purchase :)
She was helpful, friendly and knowledgeable.
19 février 2026
Réponse de DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service in store
Great service in store, warm and friendly and highly experienced staff
19 février 2026
Réponse de DFS Furniture - Christchurch
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Knowledgeable staff member
Knowledgeable staff member , helpful and friendly. Good price for sofa purchase, quick delivery date .
19 février 2026
Réponse de DFS Furniture - Christchurch
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and left to wander without…
Friendly and left to wander without pressure. Easy buying experience and well explained
18 février 2026
Réponse de DFS Furniture - Christchurch
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Christchurch
Good Afternoon Paul,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service and fantastic staff
Great service and fantastic staff at the Christchurch branch
16 février 2026
Réponse de DFS Furniture - Christchurch
Good afternoon Adam,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Christchurch
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
A 2 seater sofa
I found exactly what I wanted! I was looking for a small 2 seater sofa as I only have a restricted area for it to fit in. Found in the Christchurch store in clearance 😀👏
13 février 2026
Réponse de DFS Furniture - Christchurch
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Luke was outstanding
Luke was outstanding, an extremely good man, he made the whole process of buying very easy and a great experience.
3 février 2026
Réponse de DFS Furniture - Christchurch
Good morning,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Staff were relaxed and helpful without…
Staff were relaxed and helpful without being pushy or intrusive, great retail experience.
9 février 2026
Réponse de DFS Furniture - Christchurch
Good afternoon Nick,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff were helpful and friendly
9 février 2026
Réponse de DFS Furniture - Christchurch
We appreciate you taking the time to leave us a review; we are so happy to hear our staff was helpful and friendly!
Kind Regards,
Vanessa
DFS Customer Support
Sue was very helpful and gave us all…
Sue was very helpful and gave us all the information on the sofa we ordered.
8 février 2026
Réponse de DFS Furniture - Christchurch
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Christchurch
We appreciate you taking the time to share your positive experience! We are so glad to hear that our advisor was pleasant and knowledgeable.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Christchurch
Good afternoon Suzanne,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Réponse de DFS Furniture - Christchurch
Good afternoon Keith,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Good experience
Staff were very helpful . Not at all pushy . Told us about amazing credit offer. Purchase was very painless. Well done DFS
1 février 2026
Réponse de DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.