Had a Wonderfull young lady named Imogen help us today .What made it for me was, she wasn't pushy was incredibly helpful clear and concise made sure we were 100% happy with our order and more importan... Voir plus
Établissement
Changer d'établissementCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
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Lisez les avis des autres
Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Voir plus
L'entreprise a répondu
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Voir plus
L'entreprise a répondu
Very helpful young man, his name is MABS. Nothing was to much trouble, I loved the settee but not the material so Mabs made enquiries & yes I could have it made in the material I liked.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Royaume-Uni
- 0333 999 9763
4,9
Excellent
5 k avis
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Absolutely Lovely man who dealt with us…
Absolutely Lovely man who dealt with us enjoyed having a look around for future purchases whilst dad picked his armchair that matched the sofas he brought a couple of months ago
9 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Lenny,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Kev was amazing
Kev was amazing, put no pressure on to us, was really easy and quick and made the whole process really easy. Helped us choose different options for our sofa and couldn’t be happier
7 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Sophie,
We are really grateful for your kind words and for sharing your experience in our store with Kev. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Chris and Kevin
I've spoken to lots of sales staff and looked in different shops. We decided to buy at your Colchester branch because Chris was fantastic and so was Kevin. Chris was so helpful and as i had to change the sofa etc which he emailed to me I had to speak to Kevin to order in time for the Summer Sale. I hope they both get some commission.
7 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Miss Adams,
We're really grateful you shared this amazing 5* review. We are glad to hear that Chris & Kevin helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Singh listened to my ideas and provided…
Singh listened to my ideas and provided suggestions for the type of sofa unit I was interested in. He was very helpful.
6 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
No pressure and nothing was pushy and…
No pressure and nothing was pushy and professional ,articulated everything, it was a very informative sales presentation by Elaine.
6 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Bought a brilliant recliner chair from…
Bought a brilliant recliner chair from Colchester branch. Brilliant service and excellent delivery. I was kept up to date of when delivery would be. Both delivery guys were excellent.
27 juin 2026
Réponse de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just a very simple visit
4 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Brillant!
Great service and help! Didn't feel pressured at all and was super helpful in finding us the best things for the right price for us and our budget :)
4 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Colchester
Hello Glen,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The man who sold us our new sofa was a…
The man who sold us our new sofa was a lovely man who was full of good information and answered all my silly questions
3 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience.
Great experience.
The salesman was very helpful and professional. Very clear on the product and the cost. Could not wish for a better salesman. Looking forward to seeing the sofa we ordered.
3 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
great experience
great experience, lovely man, made us coffee too, had a laugh with him
3 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The service we got was excellent
The service we got was excellent, Chris was a great help without ever being too pushy and allowing us as much time as we needed.
2 juillet 2026
Réponse de DFS Furniture - Colchester
Hello Roland,
Thanks for your lovely feedback, we’re glad to hear Chris met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great customer service
All the staff were really friendly and helpful the moment we walked into the store especially Singh.
We were given plenty of time to look around the store so didn't feel rushed even though it took us a while to find what we were looking for. Once we had made our choice he gave us all the information we needed and answered all of our questions and made the whole experience stress free.
1 juillet 2026
Réponse de DFS Furniture - Colchester
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Brilliant company very professional and…
Brilliant company very professional and Kevin from the Colchester branch was superb and very knowledgeable helped me and my wife pick the right sofa size and colour he actually went above and beyond to help us highly recommend. Will be getting our new sofa soon can’t wait cheers again Kevin.
1 juillet 2026
Réponse de DFS Furniture - Colchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
I purchased my furniture last October…
I purchased my furniture last October great salesman, good coffee, delivery was on time and friendly helpful delivery guys, I noticed on Sunday a dip in the lounger part of my sofa 3 springs had gone, phoned the shop sent a photo via email received a reply with a date for a technician to come and repair, the guy came today fixed the sofa the guy was polite friendly and very tidy, 10/10 DFS
1 juillet 2026
Avis spontané
Réponse de DFS Furniture - Colchester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
I had a great experience from start to…
I had a great experience from start to finish. The customer service was exceptional, and the team was friendly, helpful, and professional. Their approach made it an easy decision to buy the sofa without any hesitation. Thank you for making the whole process so pleasant!
1 juillet 2026
Réponse de DFS Furniture - Colchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Top notch service from mr Singh
Top notch service from mr Singh. Amazing service . Lovely bloke. Looking forward to getting new sofa
1 juillet 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Elaine was very helpful and had all the…
Elaine was very helpful and had all the answers to my questions.
28 juin 2026
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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