DFS Furniture - Colchester Avis 

5 061
TrustScore 5 sur 5

4,9

Cowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a Wonderfull young lady named Imogen help us today .What made it for me was, she wasn't pushy was incredibly helpful clear and concise made sure we were 100% happy with our order and more importan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely amazing experience. Tarlok made it so relaxing and enjoyable to choose the right sofa for us. He was a fantastic employee a really nice gentleman. So glad we was served by hi. He made our e... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Royaume-Uni

  • 0333 999 9763

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(5 061)

93 638 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service

10 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello Terence,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

I found the whole experience top class

I found the whole experience top class, it was very relaxed with no urgency.
Staff were great, I forgot to make a note of my salesmans name but I found him very helpful and professional.

9 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello John,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Kevin helped us and he was great…

Kevin helped us and he was great throughout!

8 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly and efficient had a…

Very friendly and efficient had a leather sofa before 12 years old now very good quality the new one seems to be just as good

31 mai 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The service was good with no pressure…

The service was good with no pressure by all involved

7 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

The experience was made great by the…

The experience was made great by the expert help we received who answered our clarifying questions. As a first time homeowner looking for furniture for the first time time, the experience was made much easier

7 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Great service and attention to our…

Great service and attention to our requirements. Full explanation of all additions and product care

6 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Super friendly sales guy called Singh…

Super friendly sales guy called Singh at the Colchester branch . Introduced himself then said he’d give us space to look and find him if we had any questions .
We did then had his undivided attention , couldn’t be more honest or patient .
Our daughter is buying a house and will be needing a sofa , we will be pointing her in Singhs direction as in all our years of furnishing , he was perfect .

7 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello Chris,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff, made ordering my new furniture really easy and pleasant

4 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Brilliant!

Brilliant experience from start to finish. From walking into an impressive showroom, receiving great service, and walking out completely satisfied. Would highly recommend this store!

28 mai 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Outstanding

Absolutely outstanding service from our DFS advisor. He was friendly, knowledgeable, and incredibly helpful throughout, giving great advice on colours and helping us find the perfect sofa. Nothing was too much trouble, and he even stayed a little later to make sure everything was sorted. The drinks and hospitality were a lovely touch too. We couldn’t be happier with the service we received and can’t thank him enough. A real credit to DFS!

3 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

Mabs was very helpful polite and…

Mabs was very helpful polite and friendly thank you very much look forward to receiving our sofa

3 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello,

Thank you for sharing your positive review with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

from the time we entered the store we…

from the time we entered the store we was treated with respect and let us choose when to ask the assistant questions. We did buy and left the store very satisified. The assistant was Elaine from the Colchester branch lovely lady

24 mai 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Wow! What a store!

Was wowed by the layout of the store, all the staff were welcoming, helpful and efficient. Coffee wasn’t bad either ;) Me and my boyfriend were really well looked after, and really enjoyed our time there, with plenty of sofas to choose from. Ended up buying a new sofa on our first visit, and can’t wait for it to be delivered!

25 mai 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very good all round great service

Staff were great communication brilliant and very good prices

1 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very good service from Elaine

Very good service from Elaine, who greeted us and asked if we needed help. We said we were just looking and she left us to it, we didn’t feel pressured at any time. We had a question which she helped us with Elaine was very helpful and we felt at ease.

1 juin 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent

Great service, lovely coffee! Thank you for all your help!!

31 mai 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Mr Singh helped as with a sofa

Mr Singh helped as with a sofa . Very helpful and very polite. We got what we needed a few other bits . Can't wait to have my sofa in my home now .

25 mai 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Good Afternoon,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The service was so customer-friendly

The service was so customer-friendly. It was a very nice and wholesome experience.

30 mai 2026
Logo de DFS Furniture - Colchester

Réponse de DFS Furniture - Colchester

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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