The lady we dealt with was brilliant, we have disabilities and she was so patient and kind. She explained everything in detail and didn't push for a purchase. She is a credit to your business!
Établissement
Changer d'établissementCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great welcome on entering the store.allowed to browse with out any pressure always ready to answer questions. When we found the products the sales lady told us to take our time to be sure it was what... Voir plus
L'entreprise a répondu
We felt comfortable browsing around the store without being hassled! We were asked if we were ok, bit at no time were we approached with a sale in mind!! Once we wanted assistance it was offered qui... Voir plus
L'entreprise a répondu
The customer service from Tahseen was brilliant throughout - he was throughly polite and his knowledge on the products was comprehensive which reflected in his advice. 5 star - an asset to the company... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Royaume-Uni
- 0333 999 9832
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The lady we dealt with was brilliant
The lady we dealt with was brilliant, we have disabilities and she was so patient and kind. She explained everything in detail and didn't push for a purchase. She is a credit to your business!
24 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The customer service from Tahseen was…
The customer service from Tahseen was brilliant throughout - he was throughly polite and his knowledge on the products was comprehensive which reflected in his advice. 5 star - an asset to the company
17 juillet 2026
Réponse de DFS Furniture - Colne
Hello Muhammad,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Good service
Very good clear communication, hassle free experience purchased a sofa with 15minutes.
21 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
From the moment we walked in we were…
From the moment we walked in we were greeted with respect and no hassle whatsoever and invited to look at our own pace
19 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Good customer service
19 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Totally great experience the staff were…
Totally great experience the staff were brilliant and had a good understanding off the products and after care for your new sette highly recommended.
18 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Colne
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fantastic selection of sofas and excellent customer service!
Fantastic selection of sofas. Brilliant Sales Person Faz was a credit to the Colne store. She delivered excellent customer service and we left pleased with our purchase. Thanks x
15 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
I have purchased lounge furniture from…
I have purchased lounge furniture from DFS several times over the years. I have given (9) as I have not yet received my new furniture and my choice has electric reclining and charging point which I have not used before.
13 juillet 2026
Réponse de DFS Furniture - Colne
Hello Loretta,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Colne
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great sofa
Great sofa, but the best part was the amazing customer service. The lovely lady who helped me was friendly, charming, and made the whole experience much more enjoyable. Excellent service!
12 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Taseem was a great help
Taseem was a great help, excellent customer service honest and trustworthy attitude. Sofa is very nice.
12 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very good staff
11 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Faz was efficient and more than helpful
11 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great staff no stress no pestering just…
Great staff no stress no pestering just polite and friendly environment
10 juillet 2026
Réponse de DFS Furniture - Colne
Hello William,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, hassle free and very supportive.
10 juillet 2026
Réponse de DFS Furniture - Colne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Scarlett was very polite and…
Scarlett was very polite and informative of the product I purchased, shes an asset to your company
9 juillet 2026
Réponse de DFS Furniture - Colne
Hello Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.