DFS Furniture - Croydon Avis 

6 865
TrustScore 5 sur 5

4,9

Hesterman Way, Valley Park, CR0 4YJ Croydon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you so much to Kieran, the Sales Associate at DFS Croydon. He was extremely helpful, patient, and professional while I was looking for a sofa and dining set. He took the time to help me find w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were really impressed on our recent visit to DFS Purley Way. The store was very well presented and had a large amount of stock. We were especially impressed with Maha the staff member that helped u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very happy with the service provided by the agent, excellent customer service, gave a variety of choice in two things we was after sofa and bed, was very patient as I had to help translate to mu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service from Matin I had a really great experience at DFS Croydon. I spoke with Matin, who was extremely helpful, friendly and professional. He took the time to understand wh... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Hesterman Way, Valley Park, CR0 4YJ, Croydon, Royaume-Uni

  • 0333 999 9773

4,9

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(6 865)

97 414 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Purchase at DFS Croydon Store

Today I made my second purchase at DFS Croydon store, since many years ago when I purchased my current sofà set. Kush assisted me and I have been really impressed by his professionalism, kindness and politeness. He offered me a drink, patiently answered all my questions and gave me all the necessary information. After I left the store I called back to ask further questions and again he has been very helpful. It was also a great pleasure to deal with such a nice smiling and calm person. A mention to the manager too and the Customer Service on the phone who answered all my questions prior placing the order. Thank you Croydon store.

14 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

My experience was wonderful

My experience was wonderful. The lady who dealt with me was very efficient, professional and very helpful.

14 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello Abdul,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The customer service was excellent

The customer service was excellent. Every staff member was happy, friendly and helpful.

13 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff. Great sofa. Experience was smooth and simple.

13 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

The staff was very helpful and patient…

The staff was very helpful and patient and gave clear explanations.

12 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Sales person was very friendly and…

Sales person was very friendly and helpful.

4 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The staff was friendly

The staff was friendly, professional and informed us about our purchase.

11 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Plenty of good quality of products…

Plenty of good quality of products with variety of choice to make and also very good interractive,well informed staff (Mr.Peter).Thumbs up....

10 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello Quinto,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Efficient

Joy was very helpful in chosing many sofas and we finally decided.
He was very calm and precise and knowledgeable.

10 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Pleasant experience

Lots of choice and swatches available. Really helpful advisor, Peter made the experience easy and pleasant.

10 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 4 sur 5 étoiles

Furniture experience

Service received from the manager

8 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Absolutely fantastic customer service…

Absolutely fantastic customer service in the shop couldn’t have asked for more

9 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello Sara,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Good service and helpful

Good service and helpful, polite staff, not pushy at all,

8 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very organised staff Peter very helpful…

Very organised staff Peter very helpful took time and explained everything .

7 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello Aida,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Chris and Hisham excellent customer service

The members of staff were super friendly and informative. Hisham & the Manager Chris were amazing and helped me find the perfect sofa for my place.

6 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello Jesse,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Staff was very helpfu…

Staff was very helpful and answered every question we had and also thoroughly explained the whole process.

7 juillet 2026
Logo de DFS Furniture - Croydon

Réponse de DFS Furniture - Croydon

Hello Faysal,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

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