We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... Voir plus
L'entreprise a répondu
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... Voir plus
L'entreprise a répondu
Great experience Lee was brilliant. He was helpful and helped us make the right choice as we was unsure on size and direction. He was very clear and explained clearly what we needed to know. Would hig... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Royaume-Uni
- 0333 999 9738
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Darley Dale
Hello Chris,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Great customer service
On entering the store the welcome was friendly with an offer of help without being overpowering. The sales person offered assistance immediately after advising of our requirements and showed 2 options for our needs. No recommendation was given but allowed us to make a decision based on trying each product. Once selected the process to purchase was explained I simple terminal we understood exactly what our options were. The purchase was concluded after being advised of all the extras available to us. The transaction was done efficiently, professionally but in a relaxed manner.
18 août 2026
Réponse de DFS Furniture - Darley Dale
Hello Mr Chapman,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Good quality furniture and no pushy…
Good quality furniture and no pushy sales people. We were left to look around as long as we wanted and when we were ready to buy, the sales lady was brilliant. Would recommend.
17 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I was surprised by what a lovely…
I was surprised by what a lovely selection of furniture & a variety of colour options, too choose from & excellent service from April, who was very friendly & explained everything, we had a most enjoyable experience.
17 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Gary was very polite and helpful and …
Gary was very polite and helpful and got us what we wanted
16 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful had a good experience…
Very helpful had a good experience brought the sofas we wanted his knowledge was good overall a successful day for us
Thank you
15 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The lady assistant was very helpful.
The lady assistant was very helpful and knowledgeable about the products that we were interested in.
15 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Was left to ourselves to look around…
Was left to ourselves to look around the showroom with no pressure. Eventually we had made our choice, the sales person wasn't over powering and helped us with our questions about the sofa we have chosen to buy. Gave us plenty of info and the process was quick and easy.
14 août 2026
Réponse de DFS Furniture - Darley Dale
Hello Mark,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
I spoke with Louise who handled my…
I spoke with Louise who handled my order with great intent, and answered all my questions carefully.
14 août 2026
Réponse de DFS Furniture - Darley Dale
Hello Tony,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic experience
Jade Archer really looked after us in the showroom, following this there were follow up questions which she promptly answered and finally Lee Mason dealt with the purchase and went through the whole process making it really easy to deal with him.
Great team at Darley Dale, Thank You
12 août 2026
Réponse de DFS Furniture - Darley Dale
Hello Thomas,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jade.
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, April talked us through different types of three piece suites and helped us decide which was best for us.She talked us through the care plan and insurance thoroughly. April made it a great experience thankyou.
11 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Darley Dale
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Darley Dale
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Wide choice of sofas
We were impressed by the number of sofas in the showroom and enjoyed walking round. The staff were very friendly and knowledgeable and were able to guide us to the sofa we eventually bought.
9 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very friendly helpful staff…
I had advice and assistance from your staff at Darley Dale outlet, particularly Gary who helped me choose the best option for my sofa requirements. Very friendly and informative throughout
8 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing experience
Amazing friendly staff very helpful and a special mentio to Gary who sorted our sofa very friendly helpful and professional would definitely be buying or next sofa from these
8 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Staff friendly - easy buying process
Staff friendly - went through options and paperwork to make sure we were happy with everything - not overbearing or pushy - just talked through styles and colour options with clear pricing
8 août 2026
Réponse de DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Friendly helpful staff
1 août 2026
Réponse de DFS Furniture - Darley Dale
Hello Lee,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Darley Dale
Hello Jill,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff was more than helpful and…
The staff was more than helpful and happy to answer all our questions, very professional
7 août 2026
Réponse de DFS Furniture - Darley Dale
Hello Mr Vardy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.