DFS Furniture - Derby Avis 

3 702
TrustScore 5 sur 5

4,9

Mansfield Road, Meteor Centre, DE21 4SY Derby, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We went to DFS Derby and had a wonderful experience with Dom, who helped us find exactly what we were looking for. He explained everything to us in detail and make our experience smooth and enjoyable.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went into the Derby store in the Meteor centre. Dominic was extremely knowledgeable, helpful and friendly. He explained everything we needed to know about the sofa, which we then purchased. Thank y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Relaxed atmosphere,no sales people chasing you around the store. Staff knowledgeable and friendly Everything to explained very clearly about the sofa I wanted, around good experience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were very impressed with the choice of furniture & cost but felt really comfortable, browsing at our own pace. Dominic was exceptionally good, giving us plenty of advice (& patience!) when needed b... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Mansfield Road, Meteor Centre, DE21 4SY, Derby, Royaume-Uni

  • 0333 999 9818

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 702)

100 311 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My experience was great

My experience was great, I felt like I was at home, talking to the staff she made me feel relaxd and great me a lot of information, and any questions I ask she answered, I will tell my friends and family if they ever want to get a new sofa, thank you again

21 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Our Sales Person

Our Sales Person, Nicola was very knowledgeable and extremely helpful.

22 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Sofa bed…

We went into the Derby store in the Meteor centre. Dominic was extremely knowledgeable, helpful and friendly. He explained everything we needed to know about the sofa, which we then purchased. Thank you so much Dominic for all your assistance.

22 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Good instore help

Good instore help

22 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Relaxed atmosphere

Relaxed atmosphere,no sales people chasing you around the store.
Staff knowledgeable and friendly
Everything to explained very clearly about the sofa I wanted, around good experience.

22 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

We went to DFS Derby and had a…

We went to DFS Derby and had a wonderful experience with Dom, who helped us find exactly what we were looking for. He explained everything to us in detail and make our experience smooth and enjoyable. Thanks for all your help, Dom. Also makes excellent coffee!

21 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

A pleasant experience.

The gentleman who served me was very helpful, kind and patient. He did not push me into a decision but gave helpful comments where necessary.

14 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Very good service in Derby store…

Very good service in Derby store following doing my own research online

12 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello David,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Nice easy and no hassle experience in…

Nice easy and no hassle experience in store with the salesman that delt with our purchase.

13 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello Martin,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

We were welcomed by Nicky at the Derby…

We were welcomed by Nicky at the Derby store today .She was very helpful in giving us the information we needed regarding the product we bought. Also the process of purchasing was easy and quick.thank you .we can wait to get our sofa ❤️

20 juillet 2026
Avis spontané
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello Manuela,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Lovely colleague

Lovely colleague, tazina very accommodating

12 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very easy to deal with

Nicky was very friendly and very informative. Answered every question we had and very patient. Really good to deal with and very happy with our purchase

19 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service from our advisor…

Great customer service from our advisor Wayne who was really friendly, knowledgeable and accommodating. Cheers

19 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Tasinah at dfs Derby was great she…

Tasinah at dfs Derby was great she helped us find our dream sofa.

19 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service from Tasina

Excellent customer service from Tasina. She couldn't have been any more helpful to us. Placing an order was seamless from start to finish, literally have no complaints at all!

17 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service, we didn’t feel rushed to make a decision and the information and knowledge we were given was really helpful

18 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Best experience

Best experience

11 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Salesperson we dealt with was extremely…

Salesperson we dealt with was extremely helpful and knowledgeable regarding the product we were buying.
Answered all our questions. Easy to deal with and purchase was very straightforward .

17 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

I guess Dominic was great

I guess Dominic was great, he gave us an amazing shopping experience at derby dfs

15 juillet 2026
Logo de DFS Furniture - Derby

Réponse de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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