DFS Furniture - Farnborough Avis 

5 175
TrustScore 5 sur 5

4,9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, Royaume-Uni

  • 0333 999 9815

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(5 175)

99 778 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

10/10 staff

10/10 staff! All so friendly! They did everything to meet our needs. We couldn’t be happier with our experience at DFS farnborough.

19 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Amazing help from Ben from start to…

Amazing help from Ben from start to finish

18 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service with no pressure

Excellent service with no pressure

17 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

The lady was very helpful and open…

The lady was very helpful and open about everything explained everything we needed to know

17 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Ben- Farnborough Store

Ben at the Farnborough Store was super accommodating to myself and my partner. He was very approachable, welcomed us into the store. We were set on the Orka sofa and he made the process of buying our first sofa an easy and smooth experience. Dfs should be proud to have a member of staff like him.
Thank you again Ben.

16 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service

The staff and customer service level was excellent throughout

12 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

We visited DFS Farnborough

We visited DFS Farnborough, we were welcomed by a a young guy called Bill. We explained what we were looking for and he pointed out where we should look. We thought we had found roughly what we were looking for, so asked Bill for more info on them. However Bill showed us a new sofa that had just been launch 4 days previously and it was exactly what we were looking for. He was polite, funny, knowledgeable on all the items we asked about and very professional customer service at it's best.

14 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

I recently visited your Farnborough…

I recently visited your Farnborough store and was pleasantly surprised by the excellent service I received. The staff were welcoming, knowledgeable, and genuinely eager to help customers.
In particular, I believe the female member of staff who assisted me was named Sylvia. She was professional, friendly, and extremely helpful throughout my visit. Her knowledge and willingness to go the extra mile made for a very positive experience.
Please pass on my thanks and appreciation to Sylvia and the rest of the team for providing such outstanding customer service.

14 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Good choice of sofas

Good choice of sofas, priced competitively & decent sales service. Throw in interest free credit - easy to do business with.

14 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello Jeff,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Get knowledge and understanding

The guy who sold to us, was very friendly and helpful, especially showing us the different configurations on the large screen.

13 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

I was left to look around and take my…

I was left to look around and take my time in choosing a settee in peace when I did want help the staff were very friendly and helpful explaining everything to me

13 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Great Sofa with unmatched service

Ben at the Farnborough store was fantastic. Straight to the point, no pressure selling, kind & knowledgable . We loved the sofa design & looking forward to receiving it .

12 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Perfect experience!

The showroom was pristine, lovely and cool.
We weren’t approached by anyone until we’d tried a few sofas which we found refreshing.
No one likes to be hounded the moment they walk through the door.
The salesperson Billy was helpful, approachable and professional along with friendly.
Of course we bought a sofa and for more than we’d anticipated spending!

11 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Farnborough

Ben, who served us, was so helpful and friendly. Nothing was too much trouble, he was kind to our ch listen and has supported us in creating a bundle that will be perfect for our living room.

11 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

So many options and the staffs were…

So many options and the staffs were helpful too.

1 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

John was the best

John was the best, very informative and helpful.

7 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello Suzanne,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

John

John was very helpful with our needs

7 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

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