Very helpful staff, Billy in particular who took time to explain everything to us, and in no way pressured us into having anything we did not want. Charming young man, a credit to your company, I hop... Voir plus
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Very helpful staff, Billy in particular who took time to explain everything to us, and in no way pressured us into having anything we did not want. Charming young man, a credit to your company, I hop... Voir plus
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We had a rough idea what we wanted, but there was so much choice. In the end a young lady named Silvia explained various styles and fabrics. As we were undecided, she supplied a coffee and left us f... Voir plus
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John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Voir plus
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Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Voir plus
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Solartron Road, Unit 1, GU14 7QJ, Farnborough, Royaume-Uni
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The customer service is very good, nothing is too much trouble and you feel like a valued customer. A big thank you to Billy for exceptional service.

Réponse de DFS Furniture - Farnborough
Five-star service from Tahira at DFS Farnborough. Her product knowledge and professionalism were outstanding. She walked us through all the fine details and options available, ensuring we were completely confident with our decision. Brilliant service from start to finish!

Réponse de DFS Furniture - Farnborough
Very efficient friendly service. No hard sell. Very pleasant experience

Réponse de DFS Furniture - Farnborough
Sylvia was amazing and a gave is exactly what we needed. She knew the answers to all of our questions and is a real asset to your company.

Réponse de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough
Sonia helped me secure my sofa in DFS Farnborough. She was so personable, thoughtful and really knew how to guide me on what I was looking for. Sofa shopping could have been stressful but with Sonia it was made easy, fun and I almost want to buy another one!

Réponse de DFS Furniture - Farnborough
Billy looked after us,he showed the right amount of attentiveness but also allowed us enough time to browse on our own. He answered all our questions and wasn't at all pushy. We felt he went the extra mile and he is a credit to DFS.

Réponse de DFS Furniture - Farnborough
The lady who served me was really great, fast as I didn’t have a lot of time and took my order.

Réponse de DFS Furniture - Farnborough
Very helpful and informative staff. Beautiful comfortable sofas. The staff member showed me how the sofabed works and had the information I needed about sizes.
Also happy that I could easily re-arrange delivery to a day that suited me by calling DFS. The sofa is arriving well before schedule as well so I am a happy customer :)

Réponse de DFS Furniture - Farnborough
Very good service the staff was very helpful and polite and made sure we found the perfect sofa that we was looking for.

Réponse de DFS Furniture - Farnborough
Looked at purchasing a sofa, appreciated Ben introducing himself and then allowing us the time to explore before then offering his assistance, which meant I did not feel any pressure from the classic let me follow you around the store. Ben's product knowledge was excellent on the sofa we asked about. Returned the next day, ended up purchasing a different sofa (recliner vs family UShape), equally as good of knowledge. We had been to see beds at another store, and Mike (former Dreams employee), was introduced to me by Ben, who was then able to discuss their beds and mattresses. Honest. Transparent. Very Helpful. Bought a sofa and two beds and felt very happy with the service I received. Must mention Steven, the Assistant Manager of the store, who was also polite in passing. If all purchases and sales people were this pleasant to deal with, online shopping would not be so popular.

Réponse de DFS Furniture - Farnborough
We bought our recliner sofas plus a nest of tables from Sonia Peek from the Farnborough store. The range of sofas are incredible we were really impressed as its been 6 years since we last shopped for a sofa. We went through all different ranges and furniture bits until we found ‘the one’. Sonia was incredibly helpful talking us through everything and explaining things in detail including the care kit which we loved. I highly recommend DFS and would like to say a special thanks to Sonia!

Réponse de DFS Furniture - Farnborough
We visited DFS Farnborough a couple of times to decide on our new sofa and dealt with a lovely lady called Sylvia. Sylvia was very helpful, non-pressuring and answered all questions. We changed our mind at the last minute due to sizing and she agreed with our decision rather than pressuring us to get the more expensive and larger one. Great experience, thank you!

Réponse de DFS Furniture - Farnborough
Tyra was very helpful and took time and effort to understand what we were looking for. She fully explained everything and answered all our questions.

Réponse de DFS Furniture - Farnborough
Sylvia was highly professional throughout our visit, today. With bags of personality, Sylvia made the whole experience pleasurable.

Réponse de DFS Furniture - Farnborough
Great service from the teams, gave us all the info we needed

Réponse de DFS Furniture - Farnborough
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