DFS Furniture - Farnborough Avis 

5 177
TrustScore 5 sur 5

4,9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very helpful staff, Billy in particular who took time to explain everything to us, and in no way pressured us into having anything we did not want. Charming young man, a credit to your company, I hop... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a rough idea what we wanted, but there was so much choice. In the end a young lady named Silvia explained various styles and fabrics. As we were undecided, she supplied a coffee and left us f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, Royaume-Uni

  • 0333 999 9815

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(5 177)

100 319 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The customer service is very good

The customer service is very good, nothing is too much trouble and you feel like a valued customer. A big thank you to Billy for exceptional service.

4 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Tahira at DFS Farnborough

Five-star service from Tahira at DFS Farnborough. Her product knowledge and professionalism were outstanding. She walked us through all the fine details and options available, ensuring we were completely confident with our decision. Brilliant service from start to finish!

4 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very efficient friendly service

Very efficient friendly service. No hard sell. Very pleasant experience

4 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Sylvia was amazing and a gave is…

Sylvia was amazing and a gave is exactly what we needed. She knew the answers to all of our questions and is a real asset to your company.

4 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Good service

Given time to browse. Very helpful but not pushy sales staff.

28 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Sonia helped me secure my sofa in DFS…

Sonia helped me secure my sofa in DFS Farnborough. She was so personable, thoughtful and really knew how to guide me on what I was looking for. Sofa shopping could have been stressful but with Sonia it was made easy, fun and I almost want to buy another one!

2 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello Dan,

We are really grateful for your kind words and for sharing your experience in our store with Sonia. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great service !

Billy looked after us,he showed the right amount of attentiveness but also allowed us enough time to browse on our own. He answered all our questions and wasn't at all pushy. We felt he went the extra mile and he is a credit to DFS.

1 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The lady who served me was really…

The lady who served me was really great, fast as I didn’t have a lot of time and took my order.

2 juillet 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

V good service

15 avril 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello Gary,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great sofas, very helpful and informative staff

Very helpful and informative staff. Beautiful comfortable sofas. The staff member showed me how the sofabed works and had the information I needed about sizes.

Also happy that I could easily re-arrange delivery to a day that suited me by calling DFS. The sofa is arriving well before schedule as well so I am a happy customer :)

29 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Sofa

Very good service the staff was very helpful and polite and made sure we found the perfect sofa that we was looking for.

29 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Find Ben and Mike for Help. Brilliant.

Looked at purchasing a sofa, appreciated Ben introducing himself and then allowing us the time to explore before then offering his assistance, which meant I did not feel any pressure from the classic let me follow you around the store. Ben's product knowledge was excellent on the sofa we asked about. Returned the next day, ended up purchasing a different sofa (recliner vs family UShape), equally as good of knowledge. We had been to see beds at another store, and Mike (former Dreams employee), was introduced to me by Ben, who was then able to discuss their beds and mattresses. Honest. Transparent. Very Helpful. Bought a sofa and two beds and felt very happy with the service I received. Must mention Steven, the Assistant Manager of the store, who was also polite in passing. If all purchases and sales people were this pleasant to deal with, online shopping would not be so popular.

28 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ben and Mike met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great sofas, great customer service from Sonia!

We bought our recliner sofas plus a nest of tables from Sonia Peek from the Farnborough store. The range of sofas are incredible we were really impressed as its been 6 years since we last shopped for a sofa. We went through all different ranges and furniture bits until we found ‘the one’. Sonia was incredibly helpful talking us through everything and explaining things in detail including the care kit which we loved. I highly recommend DFS and would like to say a special thanks to Sonia!

28 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

We visited DFS Farnborough a couple of…

We visited DFS Farnborough a couple of times to decide on our new sofa and dealt with a lovely lady called Sylvia. Sylvia was very helpful, non-pressuring and answered all questions. We changed our mind at the last minute due to sizing and she agreed with our decision rather than pressuring us to get the more expensive and larger one. Great experience, thank you!

27 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sylvia.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent

Excellent service

27 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service from Tyra

Tyra was very helpful and took time and effort to understand what we were looking for. She fully explained everything and answered all our questions.

27 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tyra.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

review

10 characters

26 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Sylvia

Sylvia was highly professional throughout our visit, today. With bags of personality, Sylvia made the whole experience pleasurable.

26 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great service from the teams

Great service from the teams, gave us all the info we needed

22 juin 2026
Logo de DFS Furniture - Farnborough

Réponse de DFS Furniture - Farnborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

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