The customer service was excellent. I went in a few weeks ago and Hope helped me look at some sofas and showed me all the features for the different sofas. I came back after having a think and was gre... Voir plus
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The customer service was excellent. I went in a few weeks ago and Hope helped me look at some sofas and showed me all the features for the different sofas. I came back after having a think and was gre... Voir plus
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Brilliant sales experience given plenty of time to make sure we had what we wanted it would fit our needs and our home took out care plan explained and how to look after our new sofa. Just can’t wait... Voir plus
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We went to look at sofa beds. We were approached by a member of staff who introduced herself and asked how she could help us. We explained what we wanted and she showed us various sofa beds. We real... Voir plus
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Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Fishguard Road, SA61 2AT, Haverfordwest, Royaume-Uni
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Great customer service, explained everything thoroughly, Becca was great.

Réponse de DFS Furniture - Haverfordwest
Excellent customer service especially from Stephen. Explained everything thoroughly and was extremely helpful. Thank you very much!

Réponse de DFS Furniture - Haverfordwest
Lovely chat to Hope in Haverfordwest store, she was very helpful and gave me lots of good recommendations etc.
I have now purchased a sofa and matching footstool, looking forward to when it comes!

Réponse de DFS Furniture - Haverfordwest
Had a really nice experience with Adam talked us through everything a credit to the company

Réponse de DFS Furniture - Haverfordwest
Stephen made this experience very easy as he was not pushy he listened to us and gave us help and advice.We were shown around the store in Haverfordwest and as we were looking for a recliner sofa and chair.
There was a great selection and we were encouraged to sit on them and use the electric recliners.
We were offered a drink which was a great gesture.
Stephen was very friendly and helpful and
Knowledgeable.We purchased a 3 seater and a 2 seater sofa which is so comfortable.
Everything was explained thoroughly and we are very impressed with the professional service we received.
Thank you

Réponse de DFS Furniture - Haverfordwest
Kerry in the Haverfordwest branch was extremely helpful without being pushy. She was very knowledgeable and gave us plenty of time to make up our minds as to which sofa and chairs would best suit us.

Réponse de DFS Furniture - Haverfordwest
Adam was extremely patient with us when helping us find the right sofa! We were extremely happy with the service from all the staff, we can’t thank everyone enough and we cannot wait for our new sofa!!

Réponse de DFS Furniture - Haverfordwest
Stephen Mabe provided excellent customer service. He was friendly and informative , always ready to assist without being pushy and overbearing

Réponse de DFS Furniture - Haverfordwest

Réponse de DFS Furniture - Haverfordwest
all the staff were so friendly and accommodating, especially Adam.
we walked in to only have a look and ended up leaving with the purchase of a sofa. such a friendly and warm environment and wouldnt want to go through this purchase with anyone else.

Réponse de DFS Furniture - Haverfordwest
Very friendly and helpful to amount of questions asked didn't phase him . Thank you .

Réponse de DFS Furniture - Haverfordwest

Réponse de DFS Furniture - Haverfordwest
There was a good range of sofas, the first I visited the store, the staff member introduced themself, they were not intrusive and allowed me time to look around and they answered the questions I had at that time
When I returned to look at my chosen sofa I had the same level of service, all my questions were answered and they double checked my measurements and the ordering and payment process was seamless and double checked

Réponse de DFS Furniture - Haverfordwest
The staff at haverfordwest dfs were very polite and helpful.

Réponse de DFS Furniture - Haverfordwest
Really helpful salesman. Was very patient, not pushy & helped us choose the sofa that suited our needs.

Réponse de DFS Furniture - Haverfordwest
The personal service we received at the store.
Jess, the salesperson, was lovely and went out of her way to make sure we were happy at every stage.

Réponse de DFS Furniture - Haverfordwest
Friendly knowledgeable staff,no pressure sales and good variety if choice

Réponse de DFS Furniture - Haverfordwest
I was very impressed with the young sales lady who went out of her way to answer all my questions. She was very pleasant and efficient,and I felt very comfortable making my purchase.

Réponse de DFS Furniture - Haverfordwest
We sort of knew what we were after. A young lady offered us help and introduced herself.
After being unable to find what we were after she assisted and was extremely helpful.
We were offered a drink and made very welcomed.

Réponse de DFS Furniture - Haverfordwest
I came into the store with a good idea of the particular furniture iwanted for my new property. I realised I had a limited amount of space for the settee I wanted. The assistant who was helping me was absolutely brilliant in helping me choosing my settee, she explained step by step about the process of buying the sette and options available on buying by instalments.
I had everything explained in detail carefully and I was very impressed and would definitely encourage family and friends to buy from your store in haverfordwest. The assistant was called Mrs Hughes, cannot rambert her first name, she was amazing and very knowledgeable on the products I was interested in buying

Réponse de DFS Furniture - Haverfordwest
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