Really very helpful sales person. George got the balance just right. Friendly and informative. Giving information as we needed it without being pushy. Sofas look to be excellent quality and value.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementNewtown Road, Hereford Retail Park, HR4 9LH Hereford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Voir plus
L'entreprise a répondu
Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Voir plus
L'entreprise a répondu
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Royaume-Uni
- 0333 999 9828
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Quick easy and helpful
The person who helped us was very knowledgeable made the process quick and seamless and went above and beyond to get delivery as quick as possible.
2 août 2026
Réponse de DFS Furniture - Hereford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The lady was very patient with us and…
The lady was very patient with us and explained everything and took time with us and helped us gave us time to choose which sofa we liked went through everything great customer care
31 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Tom was a good egg.
30 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
My DFS experience
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened and gave me options and advice from his experience and my preference to the French Connection range I'm already familiar with. The service was excellent, all staff including Jen very polite and friendly. Thanks!
30 juillet 2026
Réponse de DFS Furniture - Hereford
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tom.
Kind Regards,
Jordan
DFS Customer Support
Very helpful advice for choosing the…
Very helpful advice for choosing the best sofa for us in our price range.
29 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Another great experience at DFS
Another great experience at DFS. No pushy sales. We were left alone until we were ready to make our purchase, then George was very helpful and explained everything in great detail. A little more push at this point to sell us the aftercare products but backed off when we made it clear we were not interested.
George was great a giving advice and very knowledgeable about both sets of furniture we purchased.
In all a great experience.
22 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Found Jem very helpful and helped with…
Found Jem very helpful and helped with my order very good at explaining all I needed to know about my new sofa and armchair I was struggling to go on line so Found this very helpful to go in store.
27 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Harry made us really welcome and made…
Harry made us really welcome and made buying our sofa a very positive experience, I would recommend asking for him if you are buying a sofa from store
27 juillet 2026
Réponse de DFS Furniture - Hereford
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Harry met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service, all staff were very friendly and helpful. Very informative, Would 100% recommend. Jemimah was brilliant and lovely!
27 juillet 2026
Réponse de DFS Furniture - Hereford
Hello Billie-Jean,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Another great experience at DFS…
Another great experience at DFS Hereford. Louise was brilliant and helped me purchase my dream chair. She was very knowledgeable, patient and so professional. The interest free option was explained to me and my order was triple checked. I can’t wait for the delivery.
27 juillet 2026
Réponse de DFS Furniture - Hereford
Hello Nicholas,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service
The lady who served us,was excellent very knowledgeable very friendly very helpful knew everything that we needed to know. We bought something from DFS in Hereford a year ago too and she served us then and was just as good
26 juillet 2026
Réponse de DFS Furniture - Hereford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Shop assistant Harry was very helpful
Shop assistant Harry was very helpful, friendly and professional while we bought our furniture from your Hereford store
26 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The guys rang to say they would be with…
The guys rang to say they would be with us at 11, and sure thing they arrived on time. Friendly quick clean service.
18 juillet 2026
Réponse de DFS Furniture - Hereford
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Hereford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service
We were left alone to look at the sofas,and then when we had decided,Jamima was excellent at sorting out everthing.
24 juillet 2026
Réponse de DFS Furniture - Hereford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jamima.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Hereford
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Hereford- Highly recommended
A very big thank you to the team from the
Hereford branch.
George and Gem were absolutely fantastic.
George took his time to wait for us to choose our perfect sofa, he answered all our questions and queries and was extremely knowledgeable about all types of furniture, fittings and accessories as well as the financial aspects of the sale.
23 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.