Really very helpful sales person. George got the balance just right. Friendly and informative. Giving information as we needed it without being pushy. Sofas look to be excellent quality and value.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementNewtown Road, Hereford Retail Park, HR4 9LH Hereford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Voir plus
L'entreprise a répondu
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Voir plus
L'entreprise a répondu
Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Royaume-Uni
- 0333 999 9828
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing staff so kind and helpful and…
Amazing staff so kind and helpful and not pushy , had a grrat experiance
8 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good service
6 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The person who assisted us in our was amazing nothing too much trouble for him …
The person who assisted us in our choice of sofa was very very helpful friendly and knowledgeable of the products on sale in store was very willing to answer our questions we had nothing was too much trouble he's got big potential ahead of him he's a great asset to your company great guy pleasure doing business with you thank you 😊
7 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Was nice to know people listened to what I wanted
Everything from the moment I walked in very helpful and kind!
7 juillet 2026
Réponse de DFS Furniture - Hereford
Hello Emma,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff were incredibly helpful and went…
Staff were incredibly helpful and went above and beyond to source suitable options for quick delivery.
6 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Hereford
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The staff demonstrated exceptional…
The staff demonstrated exceptional proficiency, with Mr. Tom providing outstanding service. We highly recommend their contributions.
6 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
In store today
In store today. Harry was wonderful very helpful and friendly with my purchase today thank you
5 juillet 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Hereford
Hello Frances,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Gem was very assertive helpful…
Gem was very assertive helpful providing many different options leading us to the sofa that we wanted
30 juin 2026
Réponse de DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
First class service.
My daughter and I were served by a lovely lady called Jemima at your Hereford store today. She was so helpful, friendly and knowledgeable. I would definitely recommend the store to friends and family. Jemima is a real asset to your company. 10/10 for her customer service. Fantastic!
30 juin 2026
Réponse de DFS Furniture - Hereford
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
All staff members fantastic
30 juin 2026
Réponse de DFS Furniture - Hereford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great customer service by the 2 gents…
Great customer service by the 2 gents who served us. Would highly recommend to anyone wanting a 5 star service. Walked away buying a great sofa.
29 juin 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The service was very good
The service was very good, the lady was polite and explained everything we need to know.
28 juin 2026
Réponse de DFS Furniture - Hereford
Hello Jason,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent
Louise, she was excellent. Really enjoyed dealing with her. Professional & friendly.
28 juin 2026
Réponse de DFS Furniture - Hereford
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
A good buying experience.
I found George very helpful knowledge and a friendly person. He helped me buy the sofa that is perfect for me.
27 juin 2026
Réponse de DFS Furniture - Hereford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
Jemima listened to what I needed and…
Jemima listened to what I needed and took me to the perfect sofa. She was professional and friendly throughout.
27 juin 2026
Réponse de DFS Furniture - Hereford
Good Morning,
We are really happy that Jemima met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The staff in Hereford are very nice and…
The staff in Hereford are very nice and helpful
15 juin 2026
Réponse de DFS Furniture - Hereford
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service young lady who served…
Excellent service young lady who served us was very good
23 juin 2026
Réponse de DFS Furniture - Hereford
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent experience at DFS from start…
Excellent experience at DFS from start to finish. The staff were friendly, knowledgeable, and gave us plenty of time to choose without any pressure. They answered all our questions and made the whole process easy and enjoyable. And also lovely coffee from the management team. We’re delighted with our purchase and would happily recommend DFS to anyone looking for quality furniture. Thank you!
19 juin 2026
Réponse de DFS Furniture - Hereford
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.