DFS Furniture - High Wycombe Avis 

2 223
TrustScore 5 sur 5

4,8

London Road, HP11 1LH High Wycombe, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(2 223)

101 274 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We had two visits

We had two visits. Saturday we just walked out as sales person very unhelpful. (Language problem!) however, revisited Tuesday and service was exceptional could no enough (Jacky) and we bought.

21 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

found what we where looking for

found what we where looking for
service was EXELENT
Alishah was very hepfull and explain us what we neded to know.
thank you
regards
petru

19 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Good Morning,

We are really happy that Alishah met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

knowledge of the assistant and didn't…

knowledge of the assistant and didn't felt rushed

18 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very happy with the dfs experience

I have made a dfs purchase before, but this time the experience was even better. Isabelle was very practical and honest in suggesting the rights things. It was a very easy purchase for us.

18 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Good Morning,

We are really happy that Isabelle met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Izzabel is such an asset for your…

Izzabel is such an asset for your company.
Such a lovely manner about her. No strong bullying sales pitch simply the good old fashioned way of selling the product brilliantly and then leaving us to decide.
We were only browsing as well. Which shows how brilliantly Izzabel did. Well done. 👏

17 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Izzabel met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer care and service

A huge thank you to both Camille and Irene, for all of their help with choosing our sofas. They were both extremely knowledgeable and helpful and made it a really sleek and pleasant experience, without making us feel pressured in any way.

15 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Camille and Irene.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Sale went smoothly

Sale went smoothly, sales assistant Kamil was so professional and helpful. Really happy with overall experience

14 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Your sales people were great and left…

Your sales people were great and left us alone to have a good look around before coming to see us. When he did our salesman was really professional, helpful and clear.

12 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Sofa purchase made easy!

Isabella has done a wonderful job with explaining the product, offers and when the product is delivered. We instantly purchased the product with 0% interest rates.

10 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 3 sur 5 étoiles

Good in store but Poor follow up

Sales assistant was Informative not too much of a hard sell. but 2 weeks on I’ve still not received an email confirmation despite going back into the store.
Cost of delivery being added on was a bit of a shock, how do they expect you to get a sofa home!

3 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

We are very sorry to hear that you have not yet received your confirmation. Upon reviewing your order, we can see that it was sent on 03/04 to the email address provided at the time of purchase.

If you are unable to find the confirmation in your inbox or junk mail, please contact us at 0333 99 99 777 and we will be happy to assist you further.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

We ordered our sofa today from the high…

We ordered our sofa today from the high Wycombe branch. We were served by Jackie Upward who is an excellent sales assistant. Jackie was extremely polite and very very helpful answering our questions helpfully.

10 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Isabella was knowledgeable

Isabella was knowledgeable, polite and explained well.

10 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Sklep bardzo przyjazny .obsługa bardzo…

Sklep bardzo przyjazny .obsługa bardzo miła i pełny profesjonalizm

6 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Good afternoon,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Kamal at High Wycombe store was…

Kamal at High Wycombe store was brilliant, listened well and met our needs.

7 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Izabella was friendly and helpful

Izabella was friendly and helpful. Messaged me as promised. Not too pushy.

7 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Good afternoon Nic,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Isabella was approachable

Isabella was approachable, knowledgeable and helpful with her assistance. We only came in to have a look and left with a new sofa!

6 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

high Wycombe purchase

Our salesperson - Alesha- was efficient, polite and friendly. the transaction was completed quickly and our questions answered. The store in High Wycombe is welcoming- sales staff are polite and offer help but are not pushy.

4 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly very informative very…

Very friendly very informative very polite a lovely experience 😀

4 avril 2026
Logo de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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