We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... Voir plus
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We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... Voir plus
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Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... Voir plus
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Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... Voir plus
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Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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London Road, HP11 1LH, High Wycombe, Royaume-Uni
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We had two visits. Saturday we just walked out as sales person very unhelpful. (Language problem!) however, revisited Tuesday and service was exceptional could no enough (Jacky) and we bought.

Réponse de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe
found what we where looking for
service was EXELENT
Alishah was very hepfull and explain us what we neded to know.
thank you
regards
petru

Réponse de DFS Furniture - High Wycombe
knowledge of the assistant and didn't felt rushed

Réponse de DFS Furniture - High Wycombe
I have made a dfs purchase before, but this time the experience was even better. Isabelle was very practical and honest in suggesting the rights things. It was a very easy purchase for us.

Réponse de DFS Furniture - High Wycombe
Izzabel is such an asset for your company.
Such a lovely manner about her. No strong bullying sales pitch simply the good old fashioned way of selling the product brilliantly and then leaving us to decide.
We were only browsing as well. Which shows how brilliantly Izzabel did. Well done. 👏

Réponse de DFS Furniture - High Wycombe
A huge thank you to both Camille and Irene, for all of their help with choosing our sofas. They were both extremely knowledgeable and helpful and made it a really sleek and pleasant experience, without making us feel pressured in any way.

Réponse de DFS Furniture - High Wycombe
Sale went smoothly, sales assistant Kamil was so professional and helpful. Really happy with overall experience

Réponse de DFS Furniture - High Wycombe
Your sales people were great and left us alone to have a good look around before coming to see us. When he did our salesman was really professional, helpful and clear.

Réponse de DFS Furniture - High Wycombe
Isabella has done a wonderful job with explaining the product, offers and when the product is delivered. We instantly purchased the product with 0% interest rates.

Réponse de DFS Furniture - High Wycombe
Sales assistant was Informative not too much of a hard sell. but 2 weeks on I’ve still not received an email confirmation despite going back into the store.
Cost of delivery being added on was a bit of a shock, how do they expect you to get a sofa home!

Réponse de DFS Furniture - High Wycombe
We ordered our sofa today from the high Wycombe branch. We were served by Jackie Upward who is an excellent sales assistant. Jackie was extremely polite and very very helpful answering our questions helpfully.

Réponse de DFS Furniture - High Wycombe

Réponse de DFS Furniture - High Wycombe
Sklep bardzo przyjazny .obsługa bardzo miła i pełny profesjonalizm

Réponse de DFS Furniture - High Wycombe
Kamal at High Wycombe store was brilliant, listened well and met our needs.

Réponse de DFS Furniture - High Wycombe
Izabella was friendly and helpful. Messaged me as promised. Not too pushy.

Réponse de DFS Furniture - High Wycombe
Isabella was approachable, knowledgeable and helpful with her assistance. We only came in to have a look and left with a new sofa!

Réponse de DFS Furniture - High Wycombe
Helpful and knowledgeable without pushing the sale

Réponse de DFS Furniture - High Wycombe
Our salesperson - Alesha- was efficient, polite and friendly. the transaction was completed quickly and our questions answered. The store in High Wycombe is welcoming- sales staff are polite and offer help but are not pushy.

Réponse de DFS Furniture - High Wycombe
Very friendly very informative very polite a lovely experience 😀

Réponse de DFS Furniture - High Wycombe
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