Greeted on entering the store. All my questions answered professionally and in a friendly manner. On purchasing was talked through the process whilst having a coffee. Staff member James was a plea... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... Voir plus
L'entreprise a répondu
The staff was so helpful in guiding us to make a decision on what we wanted. The paperwork explained in simple terms for us to understand how the process will go.
L'entreprise a répondu
James is a great sales person. We felt he was interested in what we wanted to purchase. He offered us various monthly payment options and the accidental cover.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Royaume-Uni
- 0333 999 9840
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Every good customer services very good…
Every good customer services very good and we got what we wanted
4 avril 2026
Réponse de DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful member of staff (Reece)
Very helpful member of staff (Reece). Friendly and explained everything well. Took time for us to make the right decision when making a considered purchase. Nice atmosphere in the store.
4 avril 2026
Réponse de DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpfull Staff
Staff were very helpful and done well. very polite and not overpowering and approached at the correct time. no hassle.
4 avril 2026
Réponse de DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. We were in a rush but he was very accommodating, with us and our three children.
8 février 2026
Réponse de DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Kettering
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Kettering
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Staff was friendly and able to answer…
Staff was friendly and able to answer all our questions, He was also able to save us money with offers they had.
2 avril 2026
Réponse de DFS Furniture - Kettering
Good morning Fiona,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Kettering
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
They were very kind and helpful
They were very kind and helpful. We got very good offers. I recommend them to everyone!
30 mars 2026
Réponse de DFS Furniture - Kettering
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Reece was very personable
Reece was very personable, helpful and ensured we had all relevant information.
30 mars 2026
Réponse de DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very knowledgeable customer service was…
Very knowledgeable customer service was able to guide us with our choice of sofa
29 mars 2026
Réponse de DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Kettering
Good morning Turek,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Nigel was very efficient.
Nigel was very efficient & not at all pushy. He answered any questions easily & politely. Was helpful in suggesting alternatives.
29 mars 2026
Réponse de DFS Furniture - Kettering
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great guys
The guys was absolutely helpful,friendly,was a great experience there.I love dfs in Kettering
28 mars 2026
Réponse de DFS Furniture - Kettering
Good morning Timea,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Réponse de DFS Furniture - Kettering
Good afternoon Rafal,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Réponse de DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff were so helpful and friendly
Staff were so helpful and friendly! Helped us find exactly what we were after for our sofa and even helped us find a bed at a great price.
23 mars 2026
Réponse de DFS Furniture - Kettering
Good afternoon Hannah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.