We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Voir plus
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We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Voir plus
L'entreprise a répondu
Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... Voir plus
L'entreprise a répondu
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... Voir plus
L'entreprise a répondu
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Hardwick Road, PE30 4NA, King's Lynn, Royaume-Uni
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Extremely knowledgeable and approachable assistant (Charlie) who talked us through each stage of the purchase. She took the time to speak to us during the sale giving us invaluable information on product care and maintainance.

Réponse de DFS Furniture - Kings Lynn
Aaron was very helpful and friendly. He explained everything we needed to know. Great costumer service.

Réponse de DFS Furniture - Kings Lynn
Just nice to walk into a store , have a good look round without getting hassled....given plenty of time . Knowledgeable and extremely helpful staff .

Réponse de DFS Furniture - Kings Lynn
Service was very good explaned everything we need will be going back and will tell all friends

Réponse de DFS Furniture - Kings Lynn
Very nice man helped us with a sofa selection and helped with the style of choice. Amazing service.

Réponse de DFS Furniture - Kings Lynn
The lady was very helpful and friendly. She was pushie

Réponse de DFS Furniture - Kings Lynn
Brought 2 sofas today and the sales assistant Megan was bright and cheerful and deal with our order efficiently did have a bit of a blip with the order receipt from head office email stated wrong colour so went back saw Megan again and herself and Charlene double checked my order and put my mind at rest as they had it correct

Réponse de DFS Furniture - Kings Lynn
The salesman was very helpful without being too pushing

Réponse de DFS Furniture - Kings Lynn
I bought a pair of sofas at the back end of 2024 from the Peterborough store and I've had nothing but lies and hassle from them.
I called yesterday to see why my replacement sofa hadn't been delivered yet, and I was advised that there was no trace of a replacement been ordered.
Fast forward to today, and I received a call from Matt at the King's Lynn store who called up to see what the problem was as it had been passed down to him.
Matt listened to the problem I had encountered from Day 1 with the Peterborough store, he called WS up who are the delivery company they admitted straight off that they had knowledge of the issue, and Matt had this all sorted within 50 minutes exactly.
Matt is a credit to the DFS brand and I would strongly recommend the kings Lynn store to anyone looking for a new sofa, ask for Matt.

Réponse de DFS Furniture - Kings Lynn
Gave advice on purchase. The assistant was very helpful. Gave us full information

Réponse de DFS Furniture - Kings Lynn
Service was prompt and polite , had all our questions answered with ease , was able to advise us of prior furniture we perchased with you for us to be able to buy a second sofa to match .

Réponse de DFS Furniture - Kings Lynn
Phil was an excellent representative for your company. He was helpful knowledgeable and very informative with product aftercare. Very satisfied with the service we received.

Réponse de DFS Furniture - Kings Lynn
We could browse without feeling pressured to buy. When we wanted help they were there and answered all our questions, nothing was too much bother.

Réponse de DFS Furniture - Kings Lynn
Experience was great we had a lovely lady called Charlie she was so helpful very informative gave us every detail we needed and made sure that everything was just right for us
I would definitely recommend asking Charlie for help she is great

Réponse de DFS Furniture - Kings Lynn
I was attended by Charlie..made me feel welcome she was very knowledgeable and made the whole experience great.

Réponse de DFS Furniture - Kings Lynn
The lady who helped us was very polite and honest and helpful

Réponse de DFS Furniture - Kings Lynn
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