We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Voir plus
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We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Voir plus
L'entreprise a répondu
Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... Voir plus
L'entreprise a répondu
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... Voir plus
L'entreprise a répondu
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Hardwick Road, PE30 4NA, King's Lynn, Royaume-Uni
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Really helpful and knowledgeable staff. Polite, efficient and genuinely helpful. Couldn't be happier with the experience on the day.

Réponse de DFS Furniture - Kings Lynn
Met Colin who took time and effort to make sure we were happy with our choices the whole team were great .

Réponse de DFS Furniture - Kings Lynn
Very professional and knowledgeable assistant, Phil .
Fantastic service from start to finish.

Réponse de DFS Furniture - Kings Lynn
Made to feel very welcome with no pressure to make a purchase.
Everything was explained clearly.
Thank you Colin.

Réponse de DFS Furniture - Kings Lynn
The personal touch. We had been in the store previously and thankfully been educated rather than sold at. Even though this was to be a major purchase for us and we had looked around, we felt the quality of the product was good and the advice given was honest. Thank you for a really good experience all round.

Réponse de DFS Furniture - Kings Lynn
I was very happy with my purchase of a new sofa and found staff member Colin to be very helpful. He dealt with all my queries and made the purchase a straightforward and easy experience

Réponse de DFS Furniture - Kings Lynn

Réponse de DFS Furniture - Kings Lynn
I had the best experience in the showroom I was told everything from start to finish and everything was explained promptly

Réponse de DFS Furniture - Kings Lynn
The thoroughness, professional and personable contact we had with salesman Colin. He explained everything in a calm unhurried way. Excellent experience.k

Réponse de DFS Furniture - Kings Lynn
The salesperson was very helpful and informative. A good service all round.

Réponse de DFS Furniture - Kings Lynn
The lovely ladies in the Kings Lynn store were very helpful and friendly, even though I had to go back and amend my order cause I got it wrong they were quick to sort it out and get back to me xx

Réponse de DFS Furniture - Kings Lynn
The whole experience was ruined by a 3 month wait for delivery

Réponse de DFS Furniture - Kings Lynn
Customer service was very welcoming, helpful and patient.

Réponse de DFS Furniture - Kings Lynn
The customer service was excellent. Colin was polite, friendly, and knowledgeable. He answered all our questions and pointed out details that we should be aware of and take into account. We appreciated his honesty and advice.

Réponse de DFS Furniture - Kings Lynn
Fabulous customer service, honest answers and supportive t make the right choice.

Réponse de DFS Furniture - Kings Lynn
Aaron couldn’t have been more helpful.
Explained all options.
Extremely satisfied.

Réponse de DFS Furniture - Kings Lynn
The lovely young lady called charlene in the kings lynn branch was very helpful had plenty of time to talk to me and deal with what i needed. BUT THE OTHER YOUNG LADY WORKING WITH HER NEEDS TALKING TO VERY BLUNT YOUNG WOMEN GLAD I NEVER HAD HER AS I WOULD HAVE WALKED OUT AND YOUR SALE WOULD HAVE BEEN LOST.

Réponse de DFS Furniture - Kings Lynn
Great service from DFS they really helped with all the information we needed thanks again

Réponse de DFS Furniture - Kings Lynn
Very helpful staff without the hard sell. Nice to be able to browse and have all your questions answered.

Réponse de DFS Furniture - Kings Lynn
Colin at the Kings Lynn store was really good explaining about the products and answering our questions

Réponse de DFS Furniture - Kings Lynn
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