We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Voir plus
L'entreprise a répondu
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We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Voir plus
L'entreprise a répondu
Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... Voir plus
L'entreprise a répondu
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... Voir plus
L'entreprise a répondu
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Hardwick Road, PE30 4NA, King's Lynn, Royaume-Uni
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The sale assistant was polite and knowledgeable, the whole process was smooth and straight forward.
Although I was slightly disappointed to learn that the settee was to be made in China, I cannot believe that the steel frame could not be constructed in the UK.

Réponse de DFS Furniture - Kings Lynn
Excellent service, was left to look around until we were ready to order the suite we were looking for.
The guy came over and introduced himself was very polite and helpful he explained all that was relevant,
When I paid for the for the suite I unknowingly overpaid by £160,when both guys recounted it they realised my mistake and returned the money to me, well done lads.

Réponse de DFS Furniture - Kings Lynn
Colin was awesome....he spent a lot of time answering our questions on different settees....
First class service

Réponse de DFS Furniture - Kings Lynn

Réponse de DFS Furniture - Kings Lynn
customer service friendly and very helpfull Colin he was very experience.

Réponse de DFS Furniture - Kings Lynn
The staff member Colin was extremely helpful in our view. No pressure and gave us the time to make our minds up.

Réponse de DFS Furniture - Kings Lynn
They have made it easy to purchase on line
Thank you

Réponse de DFS Furniture - Kings Lynn
No pushy sales person had a nice relaxed time and they were there to help if needed

Réponse de DFS Furniture - Kings Lynn
We were greeted by Madeleine in the kings Lynn showroom and she was attentive and polite and able to answer all of our questions with confidence and product knowledge. Her great attitude led to a sale.

Réponse de DFS Furniture - Kings Lynn

Réponse de DFS Furniture - Kings Lynn
Staff were great, took us through all options explained everything clearly. Excellent service

Réponse de DFS Furniture - Kings Lynn
Great friendly staff that really know their stuff.
10/10

Réponse de DFS Furniture - Kings Lynn
Very helpful, informative and patient salesman, Colin. Listened to our specifications and at no time did we feel pressured into anything.

Réponse de DFS Furniture - Kings Lynn
Great service and sofa arrived much sooner than expected really pleased.

Réponse de DFS Furniture - Kings Lynn

Réponse de DFS Furniture - Kings Lynn
Excellent customer service from Maddie, very professional, helpful, welcoming and gave excellent advice

Réponse de DFS Furniture - Kings Lynn

Réponse de DFS Furniture - Kings Lynn
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