Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
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Lisez les avis des autres
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... Voir plus
L'entreprise a répondu
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... Voir plus
L'entreprise a répondu
We went into the store looking for a recliner. We met Brian who could not have been more helpful when I explained why I needed one and quickly. He found the right one for me, called the delivery gu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Royaume-Uni
- 0333 999 9834
4,9
Excellent
3 k avis
Demande des avis aux clients
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Excellent customer service by Leonie'…
Excellent customer service by Leonie' highly recommended to anyone shopping at DFS Llandudno, North Wales.
1 juin 2026
Réponse de DFS Furniture - Llandudno
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Comfy sofas, excellent team and amazing experience. We can’t recommend Marcus enough. He has a sincere desire to provide the best possible customer service experience and he did. No hard-sell whatsoever. He provided unbiased advice and guidance to allow an informed decision to be made. We travelled up from Anglesey to Llandudno store and were greeted, offered refreshments and given a tour of the showroom followed by a conversation. Nothing was too much trouble for Marcus and we look forward to receiving our new sofa soon.
31 mai 2026
Réponse de DFS Furniture - Llandudno
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Angela was AMAZING!
Angela was AMAZING. We went back at week later and she remembered us, the dog and exactly what we wanted. Great service.
31 mai 2026
Réponse de DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Llandudno
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
MIKE WAS THE MOST HELPFUL AND…
MIKE WAS THE MOST HELPFUL AND INFORMATIVE SALESMAN WE HAVE EVER DEALT WITH TRYING TO PLEASE THE WHOLE FAMILY MY MOTHER IN A WHEELCHAIR OURSELVES AND OUR YOUNG DAUGHTER TOO.
29 mai 2026
Réponse de DFS Furniture - Llandudno
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Mike met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Llandudno
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff was amazing
Staff was amazing, phil the manager is always helpful and so well respected, we come to djop to Llandudno for years and Phil always is courteous and very wrll respected
29 mai 2026
Réponse de DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Phil.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and jolly staff
Very helpful and jolly staff, helped us choose a soffa, we will hopefully love, very exciting to receive it in 12 weeks time, thanks
27 mai 2026
Réponse de DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great friendly service from a lovely…
Great friendly service from a lovely helpful team. Especially the young lady who's name I think was Leoni. Much better than I anticipated. 5 star plus.
18 mai 2026
Réponse de DFS Furniture - Llandudno
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Llandudno
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The sales man (Brian) was helpful
The sales man (Brian) was helpful, informative and didn't push the hard sell. He demonstrated the bed settee, sorted the order on line for us and then sent it via a link so that we could check our measurements before we ordered it. Very helpful and patient. Thank you !
23 mai 2026
Réponse de DFS Furniture - Llandudno
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great customer service
23 mai 2026
Réponse de DFS Furniture - Llandudno
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Mike was knowledgeable
Mike was knowledgeable, very patient and helpful. The sofa and chair he helped me choose is perfect
22 mai 2026
Réponse de DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
I was given lots of advise & helped to…
I was given lots of advise & helped to buy a sofa of my choice also told when delivery will be
Thankyou
15 mai 2026
Réponse de DFS Furniture - Llandudno
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
New sofa
I was approached by a member of staff after browsing a sofa i had already seen before, his name was Marcus and was very informative, helpful, polite, answering my questions and offering an alternative foot stool to match my chosen sofa, i had a very pleasant shopping experience.
21 mai 2026
Réponse de DFS Furniture - Llandudno
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Friendly customer service
Friendly customer service, not once did we fill we were pressured into anything and everything was explained in detail, thank you for very pleasant service.
21 mai 2026
Réponse de DFS Furniture - Llandudno
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
I found a great soft sofa in the sale
I found a great soft sofa in the sale, Marcus was very helpful and told me everything i needed to know, very good service
18 mai 2026
Réponse de DFS Furniture - Llandudno
Good morning Sue,
Thanks for your lovely feedback, we’re glad to hear Marcus met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Llandudno
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Llandudno
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Llandudno
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
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