Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Voir plus
L'entreprise a répondu
As soon as we walked into the store, Tom made us feel welcome, he was very helpful and answered all our questions! Such a lovely friendly guy, he made the whole process easy and didn't make us feel pr... Voir plus
L'entreprise a répondu
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Aldermoor Way, BS30 7DA, Longwell Green, Royaume-Uni
- 0333 999 9843
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The salesman was very helpful and…
The salesman was very helpful and knowledgeable. Came up with options and helped us to select the right sofa based on our needs.
8 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Andrew was so helpful with answering…
Andrew was so helpful with answering all our questions
8 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff member was great at explaining…
Staff member was great at explaining everything in detail. Happy and great customer service. Overall a very pleasant experience
8 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The member of Staff that served us was…
The member of Staff that served us was fantastic and made the process very easy
8 août 2026
Réponse de DFS Furniture - Longwell Green
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Relaxing Atmosphere
Relaxing Atmosphere
Was a very relaxing atmosphere and did not feel pressured.
Staff introduced them selfs and to have a good look around and they are there if we need them or any questions.
On finding a suitable sofa we sat and went through everything and our questions were answered and we didn’t feel rushed or pressured.
My experience was good.
7 août 2026
Réponse de DFS Furniture - Longwell Green
Hello Janet,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Hello Micky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great support from Linda in choosing…
Great support from Linda in choosing the new sofa. Given advice and support as needed. Left feeling excited!
6 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing and easy experience with the help of Victor!
Victor was a great help when ordering our sofa, he was friendly, approachable and easy to talk to. He was very factual and knowledgeable when coming to making our decisions with the options available. He went above and beyond to help us. Thankyou!
5 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Met a staff named Victor who was so…
Met a staff named Victor who was so warm and accommodating. Helped with sorting out our choice and made the purchase smooth. Lovely guy
4 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Brilliant.
Brilliant salesman. Helpful not too pushy. Gave us plenty of space and time answered all of our questions and gave good advice. Faultless.
4 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We were looked after and our order was…
We were looked after and our order was placed smoothly in the store, thanks to the lovely team member Victor who assisted us. We are excited for our new sofa.
4 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The man what help us he was brilliant…
The man what help us he was brilliant any thing we ask him he new how to guide us expressly chosing the leather and colour. He was perfect and very knowledgeable
3 août 2026
Réponse de DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
First the manager was very polite…
First the manager was very polite and accommodating and was very pleased of our repeat business as loyal customers the 2 other sales team were polite and helpful
2 août 2026
Réponse de DFS Furniture - Longwell Green
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sofa purchase
Andrew was very patient with us and very good, taking the time to explain everything thoroughly
1 août 2026
Réponse de DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Highly recommend
Went to purchase a 2 seater sofa & chair, had in mind what I wanted, Linda was so helpful!! None of this pushy sales stuff, really listened & was very knowledable! So helpful & nothing was too much trouble. Spent time going through everything! Would highly recommend.
1 août 2026
Réponse de DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Linda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Luke who served me and supported me through navigating the buying of a sofa was great. He fully explained the whole process thoroughly and I would recommend DFS to my friends and family.
23 juillet 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
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