Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Voir plus
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Lisez les avis des autres
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Voir plus
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As soon as we walked into the store, Tom made us feel welcome, he was very helpful and answered all our questions! Such a lovely friendly guy, he made the whole process easy and didn't make us feel pr... Voir plus
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We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Aldermoor Way, BS30 7DA, Longwell Green, Royaume-Uni
- 0333 999 9843
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tom who helped us was great!
3 juillet 2026
Réponse de DFS Furniture - Longwell Green
Hello Georgie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Salesman was great
Salesman was great, he explained everything to me advised on other products that were available. It was a very good experience.
3 juillet 2026
Réponse de DFS Furniture - Longwell Green
Hello Debbie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS sofas happy and…
The assistant was very happy and helpful, we were happy with the selection of sofas and we found what we were looking for
3 juillet 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
First Class Service
Andrew was exceptionally helpful and friendly, he made our buying experience a pleasure.
2 juillet 2026
Réponse de DFS Furniture - Longwell Green
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Polite and helpful salesman made whole…
Polite and helpful salesman made whole purchase easy.
1 juillet 2026
Réponse de DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff member was very friendly and…
The staff member was very friendly and helpful and showed us all the different suites we could have in leather and power recliners .
29 juin 2026
Réponse de DFS Furniture - Longwell Green
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Choice
Lots of choice in the showroom and further options in line if you see something you like. Staff were knowledgeable and helpful
26 juin 2026
Réponse de DFS Furniture - Longwell Green
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Experience
I had a pretty good idea what I was looking for and was left alone, as I requested, to browse and try the furniture.
Once I had made my choice, I went back to the sales assistant, Lynne, who was very helpful. She made me feel comfortable, took my order without any pressure and answered my questions.
26 juin 2026
Réponse de DFS Furniture - Longwell Green
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lynne met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Victor was absolutely amazing
Victor was absolutely amazing , so friendly and so patient with me as I was a bit fussy , what a great member of staff you have !!
23 juin 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service and advised us…
Great customer service and advised us to find a perfect sofa for our lounge
23 juin 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, friendly and professional staff made the buying experience very easy.
13 juin 2026
Réponse de DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Longwell Green
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Outstanding customer service
We received fantastic customer service from Lynda she's very knowledgeable and explained everything clearly.
We had a great price on our sofa and 4 years interest free credit too.
19 juin 2026
Réponse de DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Lady very friendly and helpful,
19 juin 2026
Réponse de DFS Furniture - Longwell Green
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Corner Sofa
Had such a positive experience looking for our new sofa, we chose a completely different one to that we’d seen online. The Manager took our order and explained the whole process . We received timely updates and our sofa arrived on time. We absolutely love it and couldn’t recommend DFS enough.
20 octobre 2025
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Salesman didn't bother us after…
Salesman didn't bother us after enquiring if we needed any help. When we did approach him for information on various products he was courteous and well informed.
18 juin 2026
Réponse de DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
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