We browsed on the Sunday and had a very helpful gent, Rowan who gave us all the information needed and also solutions to space requirements, we went home, measured up, returned the next day and purcha... Voir plus
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Lisez les avis des autres
5/5 DAVID WAS BRILLIANT. WE VISITED YESTERDAY, WENT BACK HOME TO CHECK MEASUREMENTS. RETURNED TODAY TO PURCHASE 2X SETTEE CONSOLES. ON OUR WAY IN SPOTTED A SIDE TABLE FOR A LAMP, GOT ANOTHER £30 OFF... Voir plus
L'entreprise a répondu
Thankyou so much my 89 year old mum enjoyed James customers services he explained everything to her and they had a laugh expecially when this has been her first time out for 8 weeks as had heart opera... Voir plus
The store was welcoming and left us to browse. When we needed assistance James was immediately available and answered all our questions, including guiding us through the purchase of our new sofa. The... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
London Road, ME16 0LP, Maidstone, Royaume-Uni
- 0333 999 9787
4,9
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The young lady who looked after me was…
The young lady who looked after me was excellent explained everything very well and very supportive
29 juillet 2026
Réponse de DFS Furniture - Maidstone
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The lady that took care of me was…
The lady that took care of me was fantastic, she helped me through every stage. 10/10 service friendly, I've walked away from your dfs store a very happy person 👌
29 juillet 2026
Réponse de DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Made to feel welcome
Made to feel welcome, David from the sales team was really helpful and nothing was too much trouble.
We managed to get everything we wanted and more! With great customer service and prompt delivery which is a must sometimes
Excellent all round
27 juillet 2026
Réponse de DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Réponse de DFS Furniture - Maidstone
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Choosing the right sofa
Had a good look around the showroom and decided on a set the sales lady Clarissa was very helpful and understood all our requirements checking on size etc we came back to check measurements and she rang as promised an hour later we double checked everything and placed the order
5 star service thank you M W
27 juillet 2026
Réponse de DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
James was absolutely amazing and…
James was absolutely amazing and extremely helpful and knowledgeable
27 juillet 2026
Réponse de DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales person reveiw
open and honest advise from Dan the sales person, patience and his in depth knowledge helped us choose the correct furniture, with no pressure applied
27 juillet 2026
Réponse de DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our sales assistant was Flynn
Our sales assistant was Flynn, he went above and beyond to help us make the right choice for us and our needs. He was very knowledgable, polite and helpful and a credit to the company. All the other staff we interacted with today were also a credit to the company. We would recommend DFS for their customer service which they do with pride. Thank you 🌟🌟🌟🌟🌟
26 juillet 2026
Réponse de DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Flynn.
Kind Regards,
Jordan
DFS Customer Support
Sales man was very informative and…
Sales man was very informative and demonstrated the furniture as asked he was patient and curtious through out my purchase
25 juillet 2026
Réponse de DFS Furniture - Maidstone
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
26 juillet 2026
Réponse de DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Steve explained everything to us about…
Steve explained everything to us about our agreement and the care of the sofas we bought , he was very helpful .
25 juillet 2026
Réponse de DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Steve met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Maidstone
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I was given space to move around…
I was given space to move around without any pressure sales. I asked for a demonstration of the sofa bed and David was happy to oblige. He explained everything clearly and answered my questions. Very happy with my experience and look forward to getting my new sofa bed.
25 juillet 2026
Réponse de DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with David.
Kind Regards,
Jordan
DFS Customer Support
Excellent 10 out of 10 for service…
Excellent 10 out of 10 for service Rohan answered every question was a very pleasant un pushy salesman we would definitely go back.He definitely new his stuff very knowledgeable we have been to several different companies show rooms and he was definitely the best of them.
25 juillet 2026
Réponse de DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rohan.
Kind Regards,
Jordan
DFS Customer Support
Steve was very good at explaining…
Steve was very good at explaining everything to us and helping us with our purchase
25 juillet 2026
Réponse de DFS Furniture - Maidstone
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Maidstone
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service
Staff introduced themselves and let us explore the store at leisure without feeling pressured. Staff were excellent and helpful with the order we placed. Wish we had come here before exploring other stores. Great luxury looking pieces in store to choose from.
24 juillet 2026
Réponse de DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Knowledgeable and helpfull staff.
I spoke to a member of staff who was knowledgeable on the product I was interested in. She informed me of what would meet my needs so that I could make an informed decision without pressure selling.
24 juillet 2026
Réponse de DFS Furniture - Maidstone
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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