Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... Voir plus
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Lisez les avis des autres
We visited your Measham store a couple of weeks ago and spoke to a lovely gentleman named Pete. We went away to make sure our choice would fit in our living room. We returned today and luckily Pe... Voir plus
L'entreprise a répondu
The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... Voir plus
L'entreprise a répondu
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Tamworth Road, DE12 7DU, Measham, Royaume-Uni
- 0333 999 9741
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Louise made us feel very comfortable…
Louise made us feel very comfortable and helped us?choose the exact things we were looking for. Excellent service 👏
27 juin 2026
Réponse de DFS Furniture - Measham
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Louise.
Kind Regards,
Jordan
DFS Customer Support
Very good range of sofas
Very good range of sofas, well presented. Good offers and very competitively priced. We purchased 2 joules sofas and are very pleased with the quality and comfort, DFS offer a good care solution through guardsman well worth the additional cost. The staff are very helpful and friendly, not invasive and left us to our own choices. Once we had chosen the staff were very engaging and to us everything you would need to know.
23 juin 2026
Réponse de DFS Furniture - Measham
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service Kate. the…
Excellent customer service Kate the sales assistant was really helpful and friendly helpful us choose the right sofa for us. Will recommend DFS to others.
21 juin 2026
Réponse de DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Measham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Measham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very pleasant experience with a very…
Very pleasant experience with a very nice lady easy purchase straight forward and quick to complete
19 juin 2026
Réponse de DFS Furniture - Measham
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
The sales lady Marium made us very welcome and was very helpful for us to choose a new settee. We only came in to browse but with her knowledge we managed to find exactly what we were looking for.
It was a great experience and most importantly, we never felt under pressure to make a decision.
9 juin 2026
Réponse de DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Excellent service and very kind helpful in making the right choice and will only ever go back to them in the future
8 mai 2026
Réponse de DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service, very knowledgeable.
Down to earth and made the process simple.
Great staff and customer service 👍
18 juin 2026
Réponse de DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Measham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very welcoming no pressure on us let us…
Very welcoming no pressure on us let us look round nice cup of coffee very happy
11 juin 2026
Réponse de DFS Furniture - Measham
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Louise
We were greeted by Louise, who was very approachable and helpful. She went out of her way to source photos of an alternatives branches stock, putting our minds at ease. This was much appreciated. She took our order and explained additional care packages and guarantees. We thank her for her help!
14 juin 2026
Réponse de DFS Furniture - Measham
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Louise.
Kind regards,
Lia
DFS Customer Support
Jacqui/Jackie was amazing but maybe get the manager a desk!
Jacqui/Jackie was so wonderful - a really warm welcome and on hand for support but also not overpowering and allowed us our time to look around. So very knowledgable and helpful.
It was a shame a man (maybe the manager) was sat on a sofa having a coffee and a very loud phone call just behind us - didn’t acknowledge us once - made it hard to concentrate and not a good environment - another lady sat next to him to chill too - not the best first impression
Jacqui made it for us - absolutely excellent customer service, thank you
12 juin 2026
Réponse de DFS Furniture - Measham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Pete was very friendly and told me…
Pete was very friendly and told me everything that I needed to know.
11 juin 2026
Réponse de DFS Furniture - Measham
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Product exactly what I wanted.
11 juin 2026
Réponse de DFS Furniture - Measham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Measham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Found the person dealing with our order…
Found the person dealing with our order was very helpful, and told us everything we needed to know
2 juin 2026
Réponse de DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely service and nice girl
9 juin 2026
Réponse de DFS Furniture - Measham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were served by Marianne
We were served by Marianne, she couldn’t be more helpful. She went above & beyond to help us. Showed us multiple items in the shop and even helped us plan our room layout and suggested different options so that we could have the sofa & cuddler that we’d seen. She sat us down with a coffee so that we could talk through our options and again couldn’t have done more for us. Our experience with her was a 10/10.
8 juin 2026
Réponse de DFS Furniture - Measham
Hello Andy & Amy,
We're really grateful you shared this amazing 5* review. We are glad to hear that Marianne helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
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