DFS Furniture - Norwich Avis 

Great friendly staff, very helpful and knowledgeable.

Great experience :)

Originally spoke with Dan who was just the most welcoming and friendly man who went through everything with us and sent us all the details of our order. Went into order sofa and dealt with Bethany and she was amazing. The loveliest lady and so helpful in regards to arranging delivery for us. Would definitely order from there again for sofa or bed in future.

Excellent customer service, had a great experience finding our new sofa.
Friendly staff, relaxed environment (clean, tidy showroom)
Felt very confident about our purchase.

Great customer service! Thanks Chris

Simon served us, was really knowledgeable and personable, could have a laugh with him. Also when he first introduced himself he didn’t then hover around us which I personally appreciate.
Sofas were lovely, everything was clear and when we made the decision to purchase, the application and ordering was so quick and easy! Lovely store as well, offered a drink and just lovely service.

Beautifully presented store, huge choice in various colours and styles from leather to fabrics.
Special mention to Sam at the Norwich store, she was fantastic!

Very helpful staff, relaxed atmosphere, products explained in an un pressurised manor

Very good, wasn’t being sold anything or being shoved into a decision.

No hard selling

Really pleased with the customer service from the staff inside.
Not pressured into anything and allowed the time to find the right sofa for us and purchased it.

Chris was very helpful patient and has given us the best advice for our new furniture.

Great service from David and his team! Very informative and got all my questions answered and left feeling confident with my purchase! Is good to see there is still places and people offering this kind of service! Would recommend this location to anyone in future looking to make a new purchase for their home. (Norwich)

We found Natalia extremely helpful and knowledgeable. Her approach and manner was exceptional. She is an asset to your company. Overall we enjoyed the experience.

Service was exemplar - gave space to browse and then immediately on hand to help and guide. Relaxed professional and went though all options re next steps and care of furniture. Would highly recommend.

Walked in and thought we knew what we wanted but Sam walked to us and asked if we are OK, she was lovely and asked all the right questions for our needs and if we looked online etc... we ended up with something completely different and it was way better and suited what we wanted or needed .. we purchased all warranty and cleaner .. so can not fault her experience and very friendly.. it seemed like we knew her longer than 20 mins... we have been to other stores in the past but we will recommend to others made us feel like we were home..

The staff were great not to pushy and every thing went through as explained, no issue no stress just a great sofa.

The staff were very helpful, and we didn't feel pressured to purchase anything we disnt want to

From our first visit a couple of weeks ago, meeting Katie who was very patient, friendly & professional to our final visit today for our purchase served by Natalia who was very professional, informative & chatty we have found the whole experience very easy & relaxed - not stressful at all. Its nice to be offered a drink, guidance when requested & not badgered the minute you walk in the door. Never purchased from DFS before but we certainly will be back & would easily recommend them in future. Hopefully the delivery & our enjoying our new sofa in a few months will be as equally as good.

Bethany was very helpful and polite great experience thankyou