we visited the store in Castle marina nottingham, we found just what we were looking for as soon as we entered the shop, the sales girl was lovely, very cheerful and friendly, she was very helpful and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Voir plus
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The sales assistant was very good, explained everything very clearly & concisely. Clearly very good & knowledgeable of her job. Had a very nice free cup of coffee while we going through the process of... Voir plus
L'entreprise a répondu
From the minute we ordered our new sofas we knew we had made the right choice - after taking our time and looking around for a while. We would Definitely recommend you give DFS a consideration.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Royaume-Uni
- 0333 999 9761
4,9
Excellent
7 k avis
Demande des avis aux clients
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Very good customer service by the…
Very good customer service by the salesperson in the store
15 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Ellie was great
Ellie was great. We sat and tested the soa together. She explained everything clearly and organised delivery for when it suited. Thanks
14 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Nottingham
Hello Corenna,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Pleasant experience
Entered your showroom at nottingham Castle marina and was greeted by Earl. Very friendly and chatty made you feel at ease not pressured into anything. My daughter explained what she was looking for and Earl kindly shown us a few options with good explanation & detail and very helpful, answered all questions we had. Pleasant visit/sale. Earl is a fantastic salesman :)
14 juin 2026
Réponse de DFS Furniture - Nottingham
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service at the Nottingham branch…
Great service at the Nottingham branch by Lee.
Very friendly, and full of information which helped us choose our new sofa.
13 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were helped in store by Earl
We were helped in store by Earl, he was very helpful and very knowledgeable, polite and great customer service. 10 out of 10.
13 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really great experience 10/10 customer…
Really great experience 10/10 customer service, Dennis was really helpful throughout the whole sale process.
13 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Most helpful
13 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Customer service
My experience was made a pleasure by a very helpful member of staff who explained every thing I needed to know about my purchase, and I never felt pressured at any time which is good in my opinion.
12 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Me and my wife purchased a corner sofa…
Me and my wife purchased a corner sofa from DFS Castle Meadow retail park Nottingham Lee the salesman was great from start to finish can’t fault him very professional and really friendly would recommend this store
12 juin 2026
Réponse de DFS Furniture - Nottingham
Hello James,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The helpful way the staff was.
12 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Wonderful Experience
I had a wonderful experience at DFS, Dennis was fantastic and very knowledgable about the products, I would highly recommend
10 mai 2026
Réponse de DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Got my new sofa in no time very happy…
Got my new sofa in no time very happy with process and my new sofa is absolutely gorgeous
23 février 2026
Réponse de DFS Furniture - Nottingham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ellie was really helpful
Ellie was really helpful . Made the whole E xpereince very easy . We saw a sofa we really liked but couldn’t find a chair to go with it. Ellie looked on line for us and found us one we really liked. . So we ordered the sofa and chair and a footstool there and then .
11 juin 2026
Réponse de DFS Furniture - Nottingham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Excellent service in DFS
We visited DFS today and had a fantastic experience thanks to Elie.
From the moment we arrived, Elie was welcoming, friendly, and highly knowledgeable. She took the time to understand what we were looking for and patiently guided us through the available options without any pressure. Her product knowledge was excellent, and he explained the features, fabrics, and configurations clearly, helping us make an informed decision.
What stood out most was Elie's professionalism and genuine willingness to help. She was attentive to our needs, answered all our questions, and made the whole purchasing process smooth and enjoyable.
Customer service like this makes a real difference. Thank you, Elie, for your outstanding support today. You are a credit to DFS, and we would highly recommend both you and the store to others.
Thank you again!
10 juin 2026
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Very friendly and very helpful!
We came in multiple times, as per our indecisive nature, each time we were met with friendly faces and the most helpful people we could have asked for. Everyone was great but especially Dennis and Danny, lovely people and super helpful!
10 juin 2026
Réponse de DFS Furniture - Nottingham
Hello Luke,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dennis & Danny.
Kind regards,
Lia
DFS Customer Support
Fantastic staff
Fantastic staff, knowledgeable friendly and super helpful.
Lots of options in store and well presented.
10 juin 2026
Réponse de DFS Furniture - Nottingham
Hello Niall,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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