Staff were very helpful without being too over the top which we liked, sometimes I feel sales people in these shops can be a bit too pushy. The whole process took us around 45 minutes past the schedul... Voir plus
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Lisez les avis des autres
From the moment I walked into the store and asked for help, Ruairidh looked after me. I found the perfect sofa bundle and with Ruairidh's help I was able to confirm it would be the perfect fit for my... Voir plus
L'entreprise a répondu
Called into Paisley store for a new sofa. 2 seater and 3 seater reclyners. Met at door by Ruraidh who was polite and courteous. Explained what was after and directed to displays and left to wand... Voir plus
L'entreprise a répondu
My wife and I visited your DFS showroom in Renfrew retail park in order to buy reclining chairs. We were lucky to be served by Sadiq who was extremely helpful and knowledgeable. I would highly recomme... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Washington Road, PA3 4EP, Paisley, Royaume-Uni
- 0333 999 9792
4,9
Excellent
10 k avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Staff were very helpful without being…
Staff were very helpful without being too over the top which we liked, sometimes I feel sales people in these shops can be a bit too pushy. The whole process took us around 45 minutes past the scheduled closing time but the sales person was happy to let us stay to complete it. Overall we were very happy with the experience.
24 juillet 2026
Wise selection of sofas
Wise selection of sofas, fabrics and colours to select from. Christine, our sales person was extremely helpful.
24 juillet 2026
Saleswoman was very helpful
24 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Derek was very helpful with our…
Derek was very helpful with our purchase today.
Made our experience very easy toda
22 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
New Sofa from DFS.
From the moment I walked into the store and asked for help, Ruairidh looked after me. I found the perfect sofa bundle and with Ruairidh's help I was able to confirm it would be the perfect fit for my house and concluded the purchase online after after I had checked my my measurements at home. Ruairidh kept me informed of everything at all stages by calling me and confirming all details.
22 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Sofa buying made easy
Plenty of choice and knowledgeable sales staff.
Made the whole process easy.
22 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Knowledgeable and friendly
The girl who helped me today was very knowledgeable and friendly.
22 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
A happy successful experience
The advisor was knowledgable . She showed us suites that suited our needs and made sure we were happy with our choice. She was patient and explained everything clearly.
21 juillet 2026
Réponse de DFS Furniture - Paisley
Hello Jean,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Derek did a good job and we are pleased…
Derek did a good job and we are pleased with our orders
21 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Called into Paisley store for a new…
Called into Paisley store for a new sofa. 2 seater and 3 seater reclyners.
Met at door by Ruraidh who was polite and courteous.
Explained what was after and directed to displays and left to wander once I had found what I was looking for sought Ruraidh who explained the deals available and option plans.
Quick n easy without a heavy sales pitch
Ist class service.
21 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Easy to shop with no pressure and help…
Easy to shop with no pressure and help was at hand if required
20 juillet 2026
Réponse de DFS Furniture - Paisley
Hello Mr Nyamakanga,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The salesperson
11 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Ash
Excellent service from Ash. Very knowledgeable and explained everything to a high standard.
A pleasant shopping experience.
20 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Was made very welcome
Was made very welcome. No hard sell but he didn't need to cause I went in with a specific purchase in mind.
12 juillet 2026
Réponse de DFS Furniture - Paisley
Hello Cat,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Paisley
Hello Joyce,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Good start but not good service afterwards
Salesperson pleasant and took care with us. Problems started when the Sofas arrived, not setup as promised, just delivered, one missing legs and the easy gliders for both missing. Legs arrived nearly 4 months later. Still waiting for the gliders. Offered £27 refund for the gliders. Disappointed with this.
54ZDS9420_2P
30 décembre 2025
Avis spontané
Réponse de DFS Furniture - Paisley
Thank you for sharing your experience with us. We are deeply sorry to hear about the issues you have faced with furniture and the subsequent handling of your concerns. Your feedback is extremely valuable, and we understand your frustration given the situation.
I apologise that you do remain unhappy, the offer for a partial refund was purely as a gesture to say sorry. I can see the store manager has tried to call twice since to discuss this further with you but we were unable to reach you. If you do wish to discuss this with you direct, please do not hesitate to get back in touch.
Kind regards,
Lia
DFS Customer Support
The lady who assisted us was very…helpful and reliable
The lady who assisted us was very helpful and reliable. She gave us excellent advice on everything we asked about and was focused on her work.
19 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Levina was excellent
Levina was excellent
Great Salesperson , talked you through all aspects of the suite and options .
Thoroughly recommend dealing with her , a pleasure .
19 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Seller remembered all information from…
Seller remembered all information from first visit. Pleasant and professional
12 juillet 2026
Réponse de DFS Furniture - Paisley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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