DFS Furniture - Preston Avis 

6 976
TrustScore 5 sur 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... Voir plus

Noté 5 sur 5 étoiles

We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were allowed to wander freely throughout the store until we reached the point where we had decided. At that point we found a member of staff who was excellent in the way in the way he dealt with us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(6 976)

97 875 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service at Preston DFS

Just bought two 3-seater Leather sofas from Preston DFS. Excellent customer service, we had a lovely gentleman called Denzil that helped us get the right sofas. I highly recommend Preston DFS.

21 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Denzel in store at Preston was very…

Denzel in store at Preston was very helpful and friendly

20 juillet 2026
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Réponse de DFS Furniture - Preston

Hello Ian,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

The experience was excellent, the staff was very helpful especially Denzel he was very kind to us, friendly and made us feel very comfortable, he gave us clear answers and solutions to any doubts we had, a special thanks to him and his service (also AMAZING Hot Chocolate)

26 juillet 2026
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Réponse de DFS Furniture - Preston

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzel.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

DFS - Grant

Grant, our sales assistant was great with assisting the purchase and was easy to get along with

26 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service, no pressure at all. Easy transaction and a very friendly advisor from the staff.

26 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Sofa

Great service

26 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Everyone was really helpful 😊

Everyone was really helpful 😊. Can't wait for out beautiful new sofa to arrive

25 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly

Knowledgeable, and friendly staff on all 3 visits. Welcomed our dog, which made the process of choosing our sofas a lot easier. Had a complimentary coffee whilst doing paperwork. Would highly recommend DFS.

25 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Salesman was very polite and didn't put…

Salesman was very polite and didn't put us under any pressure to buy. Explained things in a straightforward way

25 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Kieran was very helpful and…

Kieran was very helpful and knowledgeable made the sale very easy and was professional and friendly through out

25 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kieran.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The lady was fantastic

The lady was fantastic

24 juillet 2026
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Réponse de DFS Furniture - Preston

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Top notch service

We were greeted at the door by a lovely man called Denzel. He told us the layout of the shop and where we could find what we were looking for.
On picking our sofa Denzel was there again to take us through the sales process. What a top man! So pleasant and easy to talk to. Thank you Denzel!

24 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzel.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

No pushy sales people. Helpful staff when you needed them.

What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing us sofas that they wanted to sell rather than what we needed. We were acknowledged and asked if we needed help and left to explore at our own pace until we wanted them.

23 juillet 2026
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Réponse de DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Denzel was fantastic!

Denzel was fantastic and very helpful!
If anyone was going to go to DFS at Preston Docks they should definitely speak to him, lovely guy.

19 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Top draw quality!

Effiient customer service. Thank you!

17 janvier 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic service from Zayd

Fantastic service from Zayd. Great support and advice throughout the hour we spent reviewing our options on a corner suite and bed settee from which we purchased both. Also helped with different cushion options from other suite ranges.

22 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

A good shopping experience

From going into the store and coming out it was exceptional service. Not pushy at all. They explained everything clearly and made our purchase straightforward. Would not hesitate to use DFS again, very attentive.

22 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

A great experience

A great experience with the salesman who helped us. He let us know that he was there and left us to browse at our own pace and was not pushy. He was very knowledgeable and extremely helpful.

17 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

We where given time to stroll round the…

We where given time to stroll round the store to have a look without being pounced on. We where then approached be Mo. One of the sales advisers. He was very polite helpful and informative. He was happy to indulge us going back and forth from one to another sofas. He gave us good advise and information about both. He went to get a measure to help us with sizes. We felt comfortable and relaxed .. Great shopping experience.

21 juillet 2026
Logo de DFS Furniture - Preston

Réponse de DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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