DFS Furniture - Rotherham Avis 

3 988
TrustScore 5 sur 5

4,9

Rail Mill Way, Unit 12A, S626EJ Parkgate, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very hap... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Rail Mill Way, Unit 12A, S626EJ, Parkgate, Royaume-Uni

  • 0333 999 9814

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(3 988)

98 950 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Easy to find what we wanted quick…

Easy to find what we wanted quick delivery the delivery people were very polite and set the furniture up for us the shop staff were helpfull and friendly and gave very good information

4 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly knowledgeable salesman

Friendly knowledgeable salesman . Not pushy . Helped me find the suite to suit me . Explained everything clearly . An enjoyable experience

10 juin 2026
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Réponse de DFS Furniture - Rotherham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 3 sur 5 étoiles
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Morning,

Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the service received.

If you would like to discuss the issue with us further we will look to get any problems resolved on 03339999777.

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

Helpful Richard from Rotherham store

Dealt with Richard again in Rotherham store. He was pleasant, not pushy, listened to what I wanted and offered alternative options. Explained everything in detail. A true credit to your company. Thank-you Richard for your help today and also with my parents last year.

7 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic customer service!

Fantastic experience and cannot recommend them enough.
From the moment I walked in, the entire process was incredibly easy to follow and completely stress-free. I felt well-informed every step of the way, with all my questions answered clearly so I could make the perfect choice with total confidence.
A special shoutout to Maya, who looked gorgeous and was super friendly throughout the entire visit! Her warm personality and excellent customer service made the whole experience really enjoyable, including the cheeky little upsell attempt on the optional care plan which brought about a good chuckle! Very much looking forward to receiving my new sofa. Once again, big thank you to Maya and her colleagues!

7 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Fab customer service fast efficient and…

Fab customer service fast efficient and very friendly
Miya was brilliant

7 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service and beautiful settee

The young man was very helpful, informing us of the aspects of the settee, he went through the add ons and showed us a settee with easy glide which is ideal for us. He explained the guarantee and delivery and set up. Also got a cup of tea! Brill service, cannot wait for it to arrive.
Thankyou

6 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly, helpful knowledgeable staff, with no pushy sales people, there when needed.

Hot chocolate was a winner too 😋

6 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The staff were very helpful not pushy…

The staff were very helpful not pushy but was around when i needed to ask questions.

6 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Chloe was very helpful

Chloe was very helpful, patient and not at all pushy, loads of variable payment options with a huge choice of sofas, would recommend

3 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello Scott,

Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Sofa-so-good!

The staff welcomed us, then we were left alone to browse the store.
We had looked previously on line, and had an idea of what we wanted.
The lady and staff were very pleasant offering drinks etc.
The lady was very clear explaining all the details, it was a very pleasant experience.

4 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

DFS …

Parkgate sales team very helpful especially warren who looked after us would recommend

3 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic experience sales staff went…

Fantastic experience sales staff went above & beyond to make sure I was happy with everything before putting my order in & then I had to go back as the sofa I picked was to big very happy to help change

2 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Hassle free

Hassle free, and great service from Warren at the Rotherham branch.

1 juin 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello Ian,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic experience with Heather

Fantastic experience with Heather, was very helpful had a lot of time for us and personalised her customer service to suit our needs. Very polite and well mannered and lovely.

31 mai 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Got a sofa

Great service

31 mai 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Heather was exceptionally helpful with…

Heather was exceptionally helpful with our purchase. Made the process really smooth and unstressful which is what you want when purchasing big items for your new house. Thank you!

31 mai 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Heather.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

made me feel welcome & comfortable at…

made me feel welcome & comfortable at all times... never felt pushed into anything. lad called warren was very good & a credit to the company 👏👏 great human being

30 mai 2026
Avis spontané
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

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