Dealt with a lady called Sam from queens rd store, she gave us her honest opinion which was what we asked for, didn't talk nonsense like some sales do and nothing was too much trouble for her. Stores... Voir plus
L'entreprise a répondu
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The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Voir plus
L'entreprise a répondu
Great buying experience, allowed to shop and decide at our own pace but very attentive when we were ready. Explained all the options clearly and also very friendly.
L'entreprise a répondu
The staff was really polite and super helpful My whole experience was definitely first class I am totally satisfied with my purchase I will definitely be using the store in the future
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Fornham Street, S2 4AL, Sheffield, Royaume-Uni
- 0333 999 9835
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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enjoyable experience no pushy selling
enjoyable experience no pushy selling, all questions answered honestly
10 avril 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Staff were lovely and gave us time and…
Staff were lovely and gave us time and space to look around. They were very knowledgable too and gave us confidence to buy
9 avril 2026
Réponse de DFS Furniture - Sheffield
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Samantha was lovely through out the…
Samantha was lovely through out the whole experience, she catered to our needs of what we wanted
9 avril 2026
Réponse de DFS Furniture - Sheffield
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Good afternoon Mrs Greensides,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service.
7 avril 2026
Réponse de DFS Furniture - Sheffield
Good morning Christopher,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
My experience was very easy and no…
My experience was very easy and no pressure to buy. We was allowed to view all the sofas without being hassled. Once we had seen a sofa we liked we approached a sales advisor called Kirsty, she answered all our questions and guided us through the sale with ease. She made the whole experience very relaxed and I would highly recommend the store and her to anyone.
7 avril 2026
Réponse de DFS Furniture - Sheffield
Good afternoon Kris,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
comfy chic
great choice, unbeatable prices, Jenny was very helpful, with no pressure sales
6 avril 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Good morning Ange,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff was helpful
Staff was helpful, not pushy. Let us make our decision in our own time.
4 avril 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service from the team here.
I bought a lovely sofa suite from David and the team here last week. I wanted something straight away, so they showed me what stock was for immediate purchase. I am happy with my choice, and every interaction with the team has been friendly, helpful and sensitive to my needs. I moved out of a furnished house and into an unfurnished, so I needed to buy everything in a hurry, I wish all the other purchases were as straight forward! Thanks guys.
25 mars 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent staff who were friendly
Excellent staff who were friendly, knowledgable, and not pushy at all. Thanks to Gabby for helping me pick a great sofa at a great price
3 avril 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Sheffield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Staff were helpful and not pushy
Staff were helpful and not pushy. Left us to decide before returning to complete the sale.
3 avril 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, with purchasing buying options, including interest free credit fully explained.
2 avril 2026
Réponse de DFS Furniture - Sheffield
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
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