Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... Voir plus
L'entreprise a répondu
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The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Voir plus
L'entreprise a répondu
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Voir plus
L'entreprise a répondu
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Fornham Street, S2 4AL, Sheffield, Royaume-Uni
- 0333 999 9835
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly/approachable/proffessional and…
Friendly/approachable/proffessional and friendly.
31 juillet 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service and great prices
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had.
The customer service is excellent, we were offered a really nice coffee while we went though the final payment. We didn't feel rushed at all and ended up having a relaxing conversation with the salesman whilst going though the final details.
I would recommend DFS, to anyone looking to buy a sofa at a great price with great customer service.
8 août 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great experience and the member of…
Great experience and the member of staff was brilliant. Extremely helpful, knowledgeable and patient
8 août 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Lovely team
Lovely team, was only in the store 30 mins, very polite, quick service. Thankyou
8 août 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Perfect service
Ansolutely flawless from walking in and not getting hassled and when we decided what we wanted the salesman was 💯
30 juillet 2026
Réponse de DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Florain was extremely knowledgeable and…
Florain was extremely knowledgeable and talked us through the options to help us make the right discussion.
6 août 2026
Réponse de DFS Furniture - Sheffield
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Florain.
Kind Regards,
Jordan
DFS Customer Support
Andy was very helpful great service…
Andy was very helpful great service even gave me a discount top service overall.
1 août 2026
Réponse de DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Excellent service..
We visited the Sheffield branch and were served by Martin who was helpful and polite. Not a pushy salesperson. We were pleased and placed our order.
1 août 2026
Réponse de DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Martin.
Kind Regards,
Jordan
DFS Customer Support
Bad aftercare service had a technician…
Bad aftercare service had a technician on 5 separate occasions all given me different reasons for a poor quality sofa still not resolved after nearly 2 years
31 juillet 2026
Avis spontané
Réponse de DFS Furniture - Sheffield
Good morning Mandy,
Thank you for taking the time to share your review with us, we are sorry to hear your concerns remain unresolved. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Passionate advisor
We came to purchase the Country Living collection. Our advisor was super passionate and really friendly. She obviously loves her job!
31 juillet 2026
Réponse de DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Sheffield
Hello Joanne,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly good communication skills…
Very friendly good communication skills enjoyed the experience and no frills got the purchase done in no time
27 juillet 2026
Réponse de DFS Furniture - Sheffield
Hello Gordon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff were amazing
Staff were amazing. Bought a sofa for my first home and woman was so helpful and friendly.
27 juillet 2026
Réponse de DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
No hassle and once we’d decided what we…
No hassle and once we’d decided what we wanted the staff member was really polite, friendly and helpful
25 juillet 2026
Réponse de DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Just bought a corner sofa and was…
Just bought a corner sofa and was served by Sam. Very quick and efficient experience and Sam explained everything clearly and lovely customer service
24 juillet 2026
Réponse de DFS Furniture - Sheffield
Hello Nicholas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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