Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementStonefield Way, Victoria Retail Park, HA4 0AJ Ruislip, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... Voir plus
L'entreprise a répondu
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... Voir plus
L'entreprise a répondu
Mitesh was very helpful and his knowledge was outstanding, he assisted us with a variation of ideas which made the purchase of our new sofas smooth. Thank you Mitesh for giving us great service, along... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, Royaume-Uni
- 0333 999 9776
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great choices in store &
Great choices in store &
Jason,
the Store assistant was very helpful
16 août 2026
Réponse de DFS Furniture - South Ruislip
Hello Richard,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
We went to Ruislip dfs store and staff…
We went to Ruislip dfs store and staff was lovely. The lady herself approach us and gave us suggestions and advice what is best for us to buy. She was very helpful. Got a good deal!!! We are happy with our purchase.
18 juillet 2026
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Lovely showroom and a very friendly…
Lovely showroom and a very friendly helpful salesman
11 août 2026
Réponse de DFS Furniture - South Ruislip
Hello Una,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very good customer service Assistant…
Very good customer service Assistant very polite. Well done!
10 août 2026
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Again our experience was brilliant
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - service, selection and knowledge from staff combined are next to none.
9 août 2026
Réponse de DFS Furniture - South Ruislip
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Vernu was excellent at helping us with…
Vernu was excellent at helping us with our sofa by giving us great advice and information
10/10 service
9 août 2026
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Réponse de DFS Furniture - South Ruislip
Hello Tarnya,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Great Customer Service
Mitesh was very helpful and his knowledge was outstanding, he assisted us with a variation of ideas which made the purchase of our new sofas smooth. Thank you Mitesh for giving us great service, along with all the tips for after care for our new lounge sofas.
4 août 2026
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine E DFS Customer Support
This sofa and chair has gone saggy and…
This sofa and chair has gone saggy and looks old after just 4 months very upsetting.
24 mars 2026
Réponse de DFS Furniture - South Ruislip
Good morning David,
Thank you for sharing your feedback with us, please accept our apologies for any difficulties you are experiencing with your furniture. Rest assured this has been raised with the relevant department who will be in touch as soon as possible to discuss your concerns further.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Top marks for Mitesh (DFS Ruislip)
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This is where Mitesh really stood out in his desire to genuinely help us rather than just trying to force a sale. He took his time to talk through all the benefits of this sofa over others, what sort of things we should think about when selecting the material/colour and also tips on aftercare. We were made to feel so comfortable with Mitesh and his light hearted humour yet knew that we were receiving useful honest advice. Thank you so much. We look forward to receiving and enjoying our sofas!
29 juillet 2026
Réponse de DFS Furniture - South Ruislip
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Brilliant service
Brilliant service, knowledgeable staff, every question answered to satisfaction.
2 août 2026
Réponse de DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - South Ruislip
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A great experience
Excellent customer service from Adam at South Ruislip, very knowledgeable and thorough, very easy to order the furniture, a lot of choice and colours. - lovely presentable store too
1 août 2026
Réponse de DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Adam met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Good product,
Salesperson was amicable and appeared to go out of his way to get our furniture delivered faster and see if a particular model of pillow/soft good was still available. Item was of high quality. Delivery was fast, within the stated window, and the tradesmen transported and assembled the furniture as tasked.
25 juillet 2026
Réponse de DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.