Absolutely fantastic service at DFS Speke. We needed to add to an order which was originally made 2019. Our sales advisor helped us find the perfect match accent chair in the exact same fabric to add... Voir plus
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We went to buy a sofa and we received excellent customer service throughout our purchase from a lovely member of staff named Sue who was very professional and had great knowledge of explaining the... Voir plus
Went to DFS today looking a suite end up buying one the staff member was so helpful and talk us through everything give us time to think about what we won’t to do there was no hard sell and Tony the s... Voir plus
We had a great experience buying our new couch. The blonde sale assistant, unfortunately I can’t remember her name, was so attentive and had great advice! Can’t thank her enough.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Speke Road, L24 8QB, Liverpool, Royaume-Uni
- 0333 999 9794
4,9
Excellent
3 k avis
Demande des avis aux clients
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We dealt with Darren in store
We dealt with Darren in store, he was friendly, professional and a great help. We even went back to purchase a second sofa with him a few days later
21 juin 2026
Réponse de DFS Furniture - Speke
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Looking for a Recliner Sofa
Went into the Liverpool, Speke store to look for recliner sofas. Well, I knew what I was looking for but decided on a different one which matched my needs a bit better with help from Susan who looked after us. Everything went smoothly, Susan gave us all the information on how to look after the sofa and how, and when, to contact the insurance if something (hopefully not), should go wrong. Great customer service from Sue. Thank You
20 juin 2026
Réponse de DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Dfs has allways been my go to furniture…
Dfs has allways been my go to furniture shop, the people there are all very helpful, and make me feel relaxed
13 juin 2026
Réponse de DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the communication
Very happy with the communication, any problems were dealt with in a timely manner & nothing was too much very happy
19 juin 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience
Great experience. Very polite and helpful. Kept us up to date from start to finish. Very smooth process. Thanks DFS! Highly recommended.
8 juin 2026
Réponse de DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The man who served us was very polite…
The man who served us was very polite and explained everything very professional ty
15 juin 2026
Réponse de DFS Furniture - Speke
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Michael was exceptional with us from…
Michael was exceptional with us from start to finish and helped guide us through the process seamlessly. His customer service was second to none.
23 mai 2026
Réponse de DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Speke
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Very refreshing to be left to browse without pressure.
Very refreshing to be left to browse the store at my own leisure and not be pressured by sales staff. I was able to approach a staff member initially to ask questions about the range I was interested in. I returned 24hrs later and picked up with the same member of staff (I had to approach her). Very knowledgeable and thorough when taking me through the purchase and bringing in a 2nd staff member to double check my order was correct. I wasn't pressured into any after sales or insurance but just informed what was available. Told what to expect goung forwards. Very welcoming and friendly staff and made to feel comfortable lets hope all goes smoothly.
10 juin 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service in store…
Excellent customer service in store from a nice lady she was efficient polite and not pushy
9 juin 2026
Réponse de DFS Furniture - Speke
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The staff member that dealt with me in…
The staff member that dealt with me in the shop was fantastic. The experience we received was amazing. Makes me want to go back and buy another even though I don’t need anymore. Thanks again for an amazing service
9 juin 2026
Réponse de DFS Furniture - Speke
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Michael the sales man was polite
Michael the sales man was polite . He listened and advised us well . He built up a great rapport with us
We were purchasing a couch for our daughter who is moving in to her first house
He provided us with useful information he was kind , nice and funny
8 juin 2026
Réponse de DFS Furniture - Speke
Hello Michael,
Thank you for taking the time to leave us a 5* review. We’re happy that Michael met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind regards,
Lia
DFS Customer Support
Very helpful and polite
Very helpful and polite, very friendly, made it all a pleasure and easy for us
8 juin 2026
Réponse de DFS Furniture - Speke
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Speke
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Darren
We were helped by Darren in the Speke DFS store and he was extremely helpful, knowledgeable, and friendly. He was very thorough with his explanations and ensured that we knew everything regarding the sofa we purchased prior to buying it.
6 juin 2026
Réponse de DFS Furniture - Speke
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Good Customer Service
Patient, helpful member of staff with good advice and information.
6 juin 2026
Réponse de DFS Furniture - Speke
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great service and very helpful
Great service and very helpful.
Tony took time to explain the whole process and gave us the best option.
It was a lovely experience.
5 juin 2026
Réponse de DFS Furniture - Speke
Hello Duene,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
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