DFS Furniture - Speke Avis 

3 403
TrustScore 5 sur 5

4,9

Speke Road, L24 8QB Liverpool, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service at DFS Speke. We needed to add to an order which was originally made 2019. Our sales advisor helped us find the perfect match accent chair in the exact same fabric to add... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to buy a sofa and we received excellent customer service throughout our purchase from a lovely member of staff named Sue who was very professional and had great knowledge of explaining the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to DFS today looking a suite end up buying one the staff member was so helpful and talk us through everything give us time to think about what we won’t to do there was no hard sell and Tony the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 403)

99 255 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service and experience

All over my experience was brilliant , very knowledgeable staff , very helpful in explaining everything, thank you

29 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good afternoon Martin,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly patient and helpful staff.

Friendly patient and helpful staff.
Good quality furniture.
Lovely surroundings.

28 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good morning Hilary,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The staff Gwere really helpful without…

The staff were really helpful without pressurising you ,everything was explained they are a credit to DFS Speke,we left happy and satisfied with our purchase

26 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Noté 5 sur 5 étoiles

The lady was so amazing

The lady was so amazing, she is very good marketer. Very professional and friendly

25 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Highly recommend

It was our first time buying a couch for my partner and I’s first place together and Darren made the experience so easy and relaxed and made sure to not add any stress. Would 10/10 recommend.

20 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

"Thanks for the help

"Thanks for the help! He was very friendly and made shopping easy."

22 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Brilliant advice and customer service…

Brilliant advice and customer service from Darren at Speke. Thank you x

21 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good Morning,

Thanks for the 5 stars It's much appreciated

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

The lady who helped us with our order

The lady who helped us with our order, she was very helpful.

12 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Fab thanks

I knew which sofa I wanted, so I was just going to browse and sit to make sure. I made my mind up to get the sofa there and then seeing the 0%APR for the 4 years.
The staff at speke all said hi when they seen me and was welcoming. I managed to get a member of the team pretty quick. Hos name was Callum . He was polite and to the point, on noticing my son was making it a little hard for me to talk, he offered to send him to sit on the electronic sofas, which he did. Made everything so much easier to speak and get the sofa ordered. Cal also took me through the agreement and no hidden costs, and the costs what would be added which is great. Even spoke to reassure me there was one sofa on order after noticing on the app there was two.

19 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Salesman was really helpful

Salesman was really helpful, knowledgable, and very respectful

19 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service

18 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Helpful store assistant who gave us…

Helpful store assistant who gave us time to make a decision before making the purchase.

18 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Micheal who looked after us was great

Micheal who looked after us was great
Very professional and explained everything great

18 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Tony was extremely knowledgeable and…

Tony was extremely knowledgeable and very helpful.

16 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from Michael

Excellent service from Michael

16 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Susan was so helpful and was able to…

Susan was so helpful and was able to really help me picture my living room. Was an excellent service.

14 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Good morning,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent Service

Tony was very helpful and informative explaining the materials in the suite we were interested in and provided purchase options for an informed decision. Very relaxed shopping experiece.

13 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Tony was very informative and friendly

Tony was very informative and friendly

13 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Tom was brilliant

Tom was brilliant. Really nice man. Very helpful.

12 avril 2026
Logo de DFS Furniture - Speke

Réponse de DFS Furniture - Speke

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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