DFS Furniture - Stirling Avis 

4 809
TrustScore 5 sur 5

4,9

Muirton Road, springkerse retail park, FK7 7TL Stirling, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought our Suite today with the help of the lovely Heather. She is an absolute treasure to your company. From start to finish ,just amazing customer service with no pressure to buy. Spent time with u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to store in Stirling,Keith was very helpful with information about product, and polite. Went home and decided to go online and order, not great with technology, so I phoned and was helped by Nata... Voir plus

Noté 5 sur 5 étoiles

Heather was full of information about the product she was patient and let us wander round the store without pressure. Eventually when we decided to buy she explained clearly how the guarantee works... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Muirton Road, springkerse retail park, FK7 7TL, Stirling, Royaume-Uni

  • 0333 999 9839

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(4 809)

98 950 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No pressure sales

No pressure sales, genuine, friendly staff.

11 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

I can't find the girls name anywhere who helped us in Stirling store but she had light hair with glasses and tattoos, she was absolutely great with helping me and my partner get all the information we needed on the couch we ended up purchasing, she made us feel at ease and not like we were making a £2000+ order! She is a credit to your team.

5 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Staff friendly and helpful with plenty…

Staff friendly and helpful with plenty information

11 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service, salesman was very helpful and explained about colours and fabrics and how to help with a spillage on cloth material also he was easy to talk to and answered all my questions confidently. Ten out of ten for service

11 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

staff really helpful !

staff really helpful !

10 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello Lisa,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with
Nothing was an issue
Very helpful

10 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello David,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Our sales assistant was extremely…

Our sales assistant was extremely knowledgeable on products and helpful.

29 juin 2026
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Réponse de DFS Furniture - Stirling

Hello Aileen,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent. The young man that dealt with my order (Rory, hope I’ve spelled that correct) was polite, friendly, chatty and very informative.

7 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Heather was very informative and…

Heather was very informative and helpful when we had some questions it was clearly explained to us the options . Heather then took us through the ordering process quickly but keeping us infuriates along the way of all the options and answered all our questions

6 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Heather in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

We have just purchased a new couch from…

We have just purchased a new couch from your Stirling store. We had the pleasure of dealing with Georgia. She was very polite and knowledgeable on all products within the shop. She answered all questions we had without having to check with anyone. Definitely would recommend anyone dealing with Georgia if you are looking for any furniture.

6 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Georgia met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Thank you for your help in picking and…

Thank you for your help in picking and purchasing my first sofa! Really happy with the whole experience.

6 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Service was great

Service was great, staff were very helpful. Listening to what we were looking for and gave us suggestions to fit our theme.

5 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service at Stirling Store

Excellent service at Stirling, Springkerse store. Very knowledgeable salesperson, knew many of the dimensions and options off hand.
Took us though the sales and delivery processes quickly but clearly and we even got a great deal on a couple of add on items.
We bought our last sofa from DFS 17 years ago so hopefully the new ones last just as long.

5 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great and easy experience from start to successful finish

Georgia who was helping us was excellent. Really friendly and knowledgeable. Listened to what we said and wanted and found the best way to accommodate us. Great and easy experience from start to successful finish.

5 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

We visited the Stirling store and were…

We visited the Stirling store and were greeted by Georgia, who was absolutely brilliant. She helped us find exactly what we were looking for and made the whole experience really easy. Georgia was friendly, knowledgeable, and happy to answer all our questions without making us feel rushed. She was genuinely lovely to deal with and made us feel really welcome. Fantastic customer service from start to finish. Thanks again Georgia!

4 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service

Great customer service staff was friendly and polite didn’t pester or annoy us when trying to have a proper look but made sure they were at hand with any questions or advice when needed

4 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Lynsey…..best sales assistant!

Lynsey, the sales assistance was very helpful and really helped us navigate all the variations so we could decide which sofas to buy.

4 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Georgia was excellent

Georgia was excellent, very helpful and great at explaining everything for us. Thanks so much

4 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly helpful staff

Visited this store on Thursday 25th June, staff were very courteous and helpful. I was left to wander at my own leisure, without any hard sales pitch. Assitant Ruardaidh was very polite and knowledgeable,
I also spoke to the Manager there called Jennifer who again went out of her way to help with a query which I had. I will definitely be back to this store to place an order. Fabulous immaculate store with very friendly helpful staff!!

25 juin 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello Mrs Roberston,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

It was quick and easy to buy the sofa

It was quick and easy to buy the sofa. Aleshia clearly knew what she was talking about and answered all my question without hesitation

3 juillet 2026
Logo de DFS Furniture - Stirling

Réponse de DFS Furniture - Stirling

Hello Mike,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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