I visited the Taunton shop today with my partner and 2 young children. The minute we walked through the door we were greeted by a member of the DSF team, his name was Sean. Sean was brilliant from tha... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... Voir plus
L'entreprise a répondu
Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... Voir plus
L'entreprise a répondu
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Toneway, TA1 2BB, Taunton, Royaume-Uni
- 0333 999 9802
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Salesman spent time with us and was…
Salesman spent time with us and was patient while we decided what we wanted.
14 août 2026
Réponse de DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Perfect attention to detail
Excellent service, confident salesman who knew his products. Nothing too much trouble.
14 août 2026
Réponse de DFS Furniture - Taunton
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The rep sat with me and went through…
The rep sat with me and went through the whole process giving me explanations when asked. Made the whole experience easy to manage. Thank you.
14 août 2026
Réponse de DFS Furniture - Taunton
Hello Alan,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Sean served us and was very helpful and…
Sean served us and was very helpful and took the time to find exactly what was right for us very happy with the service and would do it again
13 août 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Easy to choose a sofa from a very large…
Easy to choose a sofa from a very large selection and transaction made easy by Lawrence who knew his product.
12 août 2026
Réponse de DFS Furniture - Taunton
Hello Martin,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Made us feel welcome and at ease
Made us feel welcome and at ease. Asked all the questions necessary. We did too
Lawrence from Taunton helped us and Tim from Bristol too. Staff and customer service very good 😊
12 août 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Happy bunny
Wow , talk about spoilt for choice you walk through the door and everything is displayed wonderfully .managed to find the one for me and the sales rep was very pleasant .
11 août 2026
Réponse de DFS Furniture - Taunton
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
Very informative customer advisors. The whole experience was very good and everything was explained and any questions I had answered promptly by Lawrence.
11 août 2026
Réponse de DFS Furniture - Taunton
Hello Kathy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lawrence gave me plenty of time to…
Lawrence gave me plenty of time to decide which furniture suited us best as a family. Gave me all the information that I required
11 août 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Well presented shop with friendly staff…
Well presented shop with friendly staff that were also very helpful 😁
11 août 2026
Réponse de DFS Furniture - Taunton
Hello Sheila,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very pleasant experience
Lawrence was very helpful and efficient and made sure we were completely happy with our order and didn’t push us to make a decision.
11 août 2026
Réponse de DFS Furniture - Taunton
Hello Tony,
Thanks for your lovely feedback, we’re glad to hear Lawrence met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great visit to an excellent store
Great visit to an excellent store. Very helpful staff (Sean) and we came away with a new sofa on order.
10 août 2026
Réponse de DFS Furniture - Taunton
Hello Phil,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Poor Delivery Experience of Sofas
We had a bad experience with the awful delivery man who was both rude and aggressive….I would think twice before buying from DFS again!
4 août 2026
Réponse de DFS Furniture - Taunton
Hello Michael,
Thank you for bringing this to our attention, this is not the service we would aim to provide and rest assured we will investigate this internally with the drivers. We sincerely apologise.
Kind regards,
Lia
DFS Customer Support
The customer service i received from…
The customer service i received from Lawrence was up there with the best I have had. He remembered my name, after no more than a 5 minute chat 2 weeks prior, and what i was looking for. He explained everything very clearly. An amazing employee.
2 août 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Taunton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Service good
28 juillet 2026
Réponse de DFS Furniture - Taunton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sean the legend
Sean was incredibly helpful, knowledgeable and just an an absolute legend!
9 août 2026
Réponse de DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Lawrence
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were ready he was there to help us go through everything, explaining the whole process in depth so we were completely happy with ordering. I would highly recommend due to our interaction with Lawrence.
24 juillet 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Réponse de DFS Furniture - Taunton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Staff were really helpful
Staff were really helpful, didn’t at any point feel rushed or pressured but they were always on hand to answer questions. Nice easy sales experience. Great customer service!
8 août 2026
Réponse de DFS Furniture - Taunton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.