DFS Furniture - Truro Avis 

3 218
TrustScore 5 sur 5

4,9

Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Royaume-Uni

  • 0333 999 9508

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 218)

97 414 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The man that dealt with us was very…

The man that dealt with us was very helpful

9 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Amazing service

Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all.
And the sales lady was so lovely and helped us out with what we needed and how we wanted our sofa to be.
Thank you so much, i definitely recommend.

8 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

sofa

Dan was very good made us welcome answer every question .

8 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Helpful and efficient

Helpful and efficient

7 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Very pleasant sales person

Very pleasant sales person

7 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Toby was most helpful and knowledgeable…

Toby was most helpful and knowledgeable about the settee we wished to purchase, he was very patient due to our consultation changing of what colour.
Would recommend Toby and DFS

5 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello Mr Hill,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Dan was really helpful today

Dan was really helpful today. The perfect amount of leaving us to browse and discuss, but also on hand to answer any questions and see us through to making the purchase. Thanks, Dan

4 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

The staff were very helpful ,very good…

The staff were very helpful ,very good customer service explained everything

4 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

Thank you for your positive review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Large amount of furniture displayed

Good amount of well displayed furniture to look around. The staff were there if needed but not overwhelming.

Once our decision was made, the member of the team that served us was polite, well informed and extremely helpful.

4 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Customer care was exceptional

Customer care was exceptional. Teresa was so helpful

30 juillet 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience. Quick and easy. Thank you

2 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

SOFA SO GOOD!

The staff are friendly but professional gave us space and time to decide on what we wanted to purchase but were there to answer any questions we may have,
we are looking forward to receiving our new sofa and returning to DFS for our next purchase, thank you

31 juillet 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Sales lady was very informative and…

Sales lady was very informative and helpful, very pleased with her customer service.

1 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly helpful staff

Trystan took time to make sure we understood how best to look after the furniture and explained the benefits of added extras without rushing or pressurising us to make a decision.

1 août 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very informative visit to the store…

Very informative visit to the store today,Teresa was very helpful and knowledgeable, looking forward to receiving my new sofa and pouffe

30 juillet 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Trystan was very helpful and answered…

Trystan was very helpful and answered everything we wanted to know

30 juillet 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Amazing service from the lady who…

Amazing service from the lady who helped us purchase a sofa. I’m a support worker and we went there and were made to feel very welcome and the client I support was fully included in all conversations and plenty of time was given

13 juillet 2026
Logo de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

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