We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Voir plus
L'entreprise a répondu
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Voir plus
L'entreprise a répondu
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Voir plus
L'entreprise a répondu
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Voir plus
L'entreprise a répondu
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Royaume-Uni
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Réponse de DFS Furniture - Truro
Staff were helpful and gave us space to browse without being overbearing!

Réponse de DFS Furniture - Truro
Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all.
And the sales lady was so lovely and helped us out with what we needed and how we wanted our sofa to be.
Thank you so much, i definitely recommend.

Réponse de DFS Furniture - Truro

Réponse de DFS Furniture - Truro
The service we I received was very good and helpful I can’t fault it really ,

Réponse de DFS Furniture - Truro
Toby was most helpful and knowledgeable about the settee we wished to purchase, he was very patient due to our consultation changing of what colour.
Would recommend Toby and DFS

Réponse de DFS Furniture - Truro
Dan was really helpful today. The perfect amount of leaving us to browse and discuss, but also on hand to answer any questions and see us through to making the purchase. Thanks, Dan

Réponse de DFS Furniture - Truro
The staff were very helpful ,very good customer service explained everything

Réponse de DFS Furniture - Truro
Good amount of well displayed furniture to look around. The staff were there if needed but not overwhelming.
Once our decision was made, the member of the team that served us was polite, well informed and extremely helpful.

Réponse de DFS Furniture - Truro

Réponse de DFS Furniture - Truro

Réponse de DFS Furniture - Truro
The staff are friendly but professional gave us space and time to decide on what we wanted to purchase but were there to answer any questions we may have,
we are looking forward to receiving our new sofa and returning to DFS for our next purchase, thank you

Réponse de DFS Furniture - Truro
Sales lady was very informative and helpful, very pleased with her customer service.

Réponse de DFS Furniture - Truro
Trystan took time to make sure we understood how best to look after the furniture and explained the benefits of added extras without rushing or pressurising us to make a decision.

Réponse de DFS Furniture - Truro
first class service delightful sales person well done and many thanks alana

Réponse de DFS Furniture - Truro
Very informative visit to the store today,Teresa was very helpful and knowledgeable, looking forward to receiving my new sofa and pouffe

Réponse de DFS Furniture - Truro
Trystan was very helpful and answered everything we wanted to know

Réponse de DFS Furniture - Truro
Amazing service from the lady who helped us purchase a sofa. I’m a support worker and we went there and were made to feel very welcome and the client I support was fully included in all conversations and plenty of time was given

Réponse de DFS Furniture - Truro
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