Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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Lisez les avis des autres
We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Voir plus
L'entreprise a répondu
Purchased a sofa today from DFS in Truro Trystan the sales advisor was a very knowledgable and helpful young man without overselling and being pushy. Would definitely speaking to him.
L'entreprise a répondu
Steve was great… excellent service & not pushy, but very patient, honest & helpful! After working through all the options with Steve and, we felt very comfortable when we had finally decided on the c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Royaume-Uni
- 0333 999 9508
4,9
Excellent
3 k avis
Demande des avis aux clients
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Réponse de DFS Furniture - Truro
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Truro
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
very helpful salesman,large choice,lots…
very helpful salesman,large choice,lots of information supplied
10 mai 2026
Réponse de DFS Furniture - Truro
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful polite & friendly.
9 mai 2026
Réponse de DFS Furniture - Truro
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
FIRST SOFA!!
Mariangela was very helpful and very welcoming. She explained the process with a smile and professionalism.
Helped us pick the colour and explained the difference between foam and fluff.
Will definitely be recommended.
9 mai 2026
Réponse de DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very welcoming when entering store
Very welcoming when entering store. Very informative and helpful when choosing the right sofa for me.
5 mai 2026
Réponse de DFS Furniture - Truro
Good morning Ed,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great staff and a lot to chose from fantastic value highly recommended to family and friends
Great staff and a lot to chose from
29 avril 2026
Réponse de DFS Furniture - Truro
Good morning Heather,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Still waiting on delivery
Still waiting on delivery! Keep getting told a date and then never arrives!
29 mars 2026
Réponse de DFS Furniture - Truro
Good afternoon,
Thank you for your feedback. We're sorry you gave DFS 1 star and understand your frustration if delivery didn't happen as expected. After checking, delivery was never arranged before. We will investigate why you were told it was booked. Sorry for the inconvenience and we look forward to delivering your order next week.
Kind Regards
Lia
DFS Customer Support
Very personal feeling service
Very personal feeling service. No pressure. Great selection.
5 mai 2026
Réponse de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Positive feedback
Quiet steady approach by the staff. We were given time to look around before being offered help.
Sales person extremely polite and helpful taking the time to look at different options for our needs and aftercare.
4 mai 2026
Réponse de DFS Furniture - Truro
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, no pressure, everything explained so that you understood all you were signing up for, and purchased a great corner sofa and footstool 😁
4 mai 2026
Réponse de DFS Furniture - Truro
Good afternoon James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Truro
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Truro
Good morning David,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Dan was very helpful and friendly could…not ask for better
Dan was very helpful and friendly could not ask for better service I would give him 10 all the way
4 mai 2026
Réponse de DFS Furniture - Truro
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Was not pounced upon
Was not pounced upon. We approached the staff. Staff was very informative & friendly
2 mai 2026
Réponse de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Going into the store was really valuable
Going into the store to find out information helped me make a decision to buy a sofa. Knowing this information was really important and very useful.
2 mai 2026
Réponse de DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and informative.
2 mai 2026
Réponse de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful thank you…
Very friendly and helpful thank you Tristan from truro branch 10/10
2 mai 2026
Réponse de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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