DFS Furniture - Warrington Avis 

Our experience was great. We had already made our decision on what sofa we wanted before we arrived, but we found the staff to be super helpful and were really good with our kids.
Can't wait for our new sofas to arrive!

Our experience was made outstanding by the amazing customer service from the staff at DFS. The care we received made us feel confident and supported in our decision to buy our sofas for our first home. The staff genuinely care for their customers showing an interest in not only their purchase but them as people and individuals. We loved our experience!

Sam from the Warrington branch was really helpful. We had taken the children with us and he made the process quick and easy! Will definitely be returning to Sam for my dinning table.

Staff are helpful without being pushy a good relaxed atmosphere and plenty of time to try furniture for yourself. Sam served us and she was lovely.

Brilliant service, very helpful and knowledgeable

Very polite and knowledgeable

Great service by Dan, very polite and helpful talking us through our order.

The member of staff who helped us .
Great service

Very welcoming. Sam was amazing she was so knowledgeable and went above and beyond. I didn’t realise the cushions on the sofas were available in other colours so she really did ensure I had everything I needed to make sure everything was just right

Sue introduced herself to us & left us too browse which is exactly what I asked for, & when I had ten questions she was so helpful & nothing was too much trouble for her.

From the minute I walked through the door at the Warrington branch I was met with a friendly warm welcome from all the staff. A lady approached me introduced herself and left me to look around and if I needed her to give her a shout which I did we then sat on a sofa I chose and went through the application having a lovely chat along the way. I would definitely recommend this branch 100%.

Mike was really helpful and informative without being a pushy salesman. He let us browse at our own leisure and put us at ease.

Supportive staff

We had a really good experience in the Warrington store today. We spoke to Mike, who helped us pick our sofa. He was really helpful and knowledgeable when we asked questions about our new sofa. He even managed to help us save some money, which we were happy about. He's a really friendly chap and we didn't feel pressured at all, and we would be more than happy to come back in the future if we ever needed another sofa. Also the Latte he made us was very nice, so thanks Mike 👍🏻

When we entered the store we did see Mike helping another customer and we had a look around first then as we were approaching Mike again he immediately greeted us and we then had the privilege of him dealing with our purchase and he was excellent explaining everything like material protection, warranty, maintenance and with the measurements we had he made sure it would fit perfectly, he was really good with knowledge on the product and professional every step of the way, we can't wait until it arrives, well done Mike can't fault you at all with dealing with our purchase, don't change a thing with the the way you are it's spot on, excellent

Cathy was very nice, helpful and gave us all delicious drinks (hot chocolate, americano)

Everything was explained, the delivery and prices etc, couldn’t have been better.

I was greeted by a lovely charming lady named Sue. Sue was very helpful and very knowledgeable about the sofa I was after. Sue made my purchase easy and more enjoyable than ordering online. Thanks so much Sue

Thanks Cathy
Amazing customer service

Really helpful and knowledgeable, not at all pushy