Mike was very friendly and highly knowledgable about the sofas. He didn’t follow us round leaving us to discuss options, but arrived at the perfect opportunity to see if we had any questions. He went... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We visited DFS store in Warrington to shop for new sofas. We were greeted nicely and was advised where the recliners were situated. We were left to browse at our leisure. Dan was on hand to answer ou... Voir plus
L'entreprise a répondu
Great experience Staff welcomed you & then you could really look around Great looking store Order three seater sofa, cuddle chair, cushions & a chair. Georgia was a superb person, helpful & made... Voir plus
L'entreprise a répondu
Cathy was our Sales person, great personality, listened to what you wanted , certainly knew her stuff ....we ended up buying 2 sofas and more than happy....cant wait for deliveries of them Vicky & B... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, Royaume-Uni
- 0333 999 9778
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sam greeted my daughter and I
Sam greeted my daughter and I. Very friendly and chatty. He was very knowledgeable and had a pleasant demeanour.
15 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great experience
We were greeted by Mike, he gave us some guidance and then left us to browse without pressure. When we were deciding to buy he gave us all the info we needed (and some we didn't know we needed). Great experience.
13 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent
Friendly, knowledgeable and helpful staff. I liked that they waited for us to approach them without pouncing on us first.
14 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Nice shopping experience
Nice brew, friendly, helpful staff. Relaxed, not pushy and gave us time to browse. Good prices, based on competition
14 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We dealt with a lady called Sue in the…
We dealt with a lady called Sue in the Warrington branch. Absolutely lovely lady didn’t rush us in anyway sat with us and helped us make our decision with the couch and colour schemes. She was a credit to the store. Thanks again Sue and all the other team members. Great service would highly recommend.
Kane and Emily
14 juin 2026
Réponse de DFS Furniture - Warrington
Hello Kane,
Thanks for your lovely feedback, we’re glad to hear Sue met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Warm and friendly service
13 juin 2026
Réponse de DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff. Very pleasant visit.
13 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pressure. Great staff.
Lots of choice, no pressure. Helpful staff, given the space to try out without being followed. Sales staff knowledgeable and helpful. Some upsell of products if you require it with information on what they provide, but no pressure to purchase. Manager confirmed the details and double checked requirements triple times to check everything was correct. Manufacture lead time was 11 weeks which was fine by me. No issues. They can't 'store' furniture so the date you agree (nearer the time) will be the date.
30 mai 2026
Réponse de DFS Furniture - Warrington
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
We had the lovely Sam she was very…
We had the lovely Sam she was very informative and gave us as much information as possible very kind and polite
10 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Purchased exactly what I was looking…
Purchased exactly what I was looking for at the right price with good customer service
8 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Wonderful customer service
Wonderful customer service, made me feel at ease and described everything to me regarding the process from picking my furniture to the delivery.
9 juin 2026
Réponse de DFS Furniture - Warrington
Hello Wendy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very comfortable sales man excuse the…
Very comfortable sales man excuse the pun. Made it a easy job . And helpful
8 juin 2026
Réponse de DFS Furniture - Warrington
Hello Ryan,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
A massive thank you to Sam
A massive thank you to Sam. Sam was approachable, helpful and had amazing knowledge.
31 mai 2026
Réponse de DFS Furniture - Warrington
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly service.
Spoilt for choice with designs. Cath spoke to and advised us yesterday, without pestering us whilst looking. We returned today to choose our furniture. We spoke to Cath again who was very polite and friendly, explained everything and advised us accordingly.
7 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very knowledgeable very polite
7 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Kathy was just amazing with my autistic…
Kathy was just amazing with my autistic and ADHD grandson harry and he doesn't normally talk to people he's just met. She looked after us and our order of the sofa brilliantly she is a huge credit and asset to your company thank you so much for your help
7 juin 2026
Réponse de DFS Furniture - Warrington
Hello Paul,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Kathy.
Kind regards,
Lia
DFS Customer Support
Great experience in store and great customer service
Great experience in store. Served by Sam (I think) who was very helpful, very pleasant. I didn’t check my email confirmation until later and realised the order was incorrect. Popped back to the store and they have immediately amended the order and arranged a refund for the difference between the correct & incorrect item. All in all, very good experience and customer service.
6 juin 2026
Réponse de DFS Furniture - Warrington
Hello Kim,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Absolutely faultless
Absolutely faultless , table and chair ordered , the process was smooth and explained with no fuss
6 juin 2026
Réponse de DFS Furniture - Warrington
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
we called in at your warrington store
we called in at your warrington store, and i have to say, the store was really nice. the warm and friendly greeting we received was really nice, everyone was so helpful.
we would like to thank -sue- who sat with us, no rush
and told us every thing we needed to know, and no pressure excellent.
looking forward to delivery.
15 mai 2026
Réponse de DFS Furniture - Warrington
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.