Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... Voir plus
L'entreprise a répondu
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Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... Voir plus
L'entreprise a répondu
So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of c... Voir plus
I've ordered throughout the years and the recipients always got a big laugh. In the latest (January 2022) order one of the items was missing. Without hesitation DbM sent another calendar which arrived... Voir plus
Suing this harassing company. Anonymous won't fly in court. $1M in damages, suing the sender and this company, pressing criminal charges. EDIT: Class Action lawsuit being initiated after reading... Voir plus
Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".
Etats-Unis
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I ordered a gag gift of eat sh** on December 18,2021. I didn't expect Christmas delivery but i did expect some type of email giving a expected date . Order # 363093. apparently this is the only way to get in touch with this company. I hope to get a response
* edit. I was contacted with delivery information within days. Issue with my email.

Réponse de Dicks By Mail
I placed an order and had an issue with the shipping address. I contacted them via email and got a quick response and my issue was corrected. Top notch customer service and the products are absolutely hilarious! Great company to order from!
I recently ordered and made a mistake with where I needed the order shipped. I emailed the company and they got the problem fixed right away. Excellent customer service! Also the prices are great!
Unfortunately, the first order was lost in transport. But customer service is amazing!
I will post another review once my gf gets her surprise!!❤️
Great product and great customer service. I definitely recommend their service and will use it again!
Customer service is amazing and very quick to respond to any concerns.
I ordered 2 chocolate male members for 2 of my closest gal pals....they absolutely LOVE them....and even sent me pictures....that I PROMISED NOT TO POST !!
Great gifts that tasted wonderful !!!
I dont know who is writing these reviews but as someone that has been given the run around on an order for over a month, read the bbb reviews. I firmly believe these are false reviews.
Customer service is amazing. My order arrived melted and they were more then happy to replace order and ship to a different address where hopefully it wouldn’t melt again. Would order from them again! 10/10
My package was stolen. Thankfully. This company my phone will not allow me to name... was able to help me in getting a replacement. Friendly helpful email. Appriciated.
Customer service is great. I put in the wrong address. Emailed the company and with no issue they asked for the correct address and will be shipping it to the correct address. Awesome company
While the truth is that I have had a difficult time receiving my last order, which was an international delivery, Mr. Dick Richards has been very timely and consistent with his communication with me making multiple attempts to help me resolve it, and satisfy me as a customer. I can always appreciate good customer service!
I absolutely love this company. I had a gift sent out and someone ended up stealing it, they offered to have it reshipped for me! I love buying and sending gifts through this company!!
I purchased a product from d's by mail, and it was fabulous! Well worth the purchase price! Will definitely buy again!
I had to get my ex back for being a dick lol so now the jokes on him! 😂😂😂
Wonderful customer service! Great communication, friendly, products on point, and absolutely hilarious. Thanks for addressing the shipping issue!
Great company, great customer service. Will definitely order again!
This company went above and beyond to make my order right!! I ordered a melted penis and a card. When the person got the penis it was completely melted. I contacted the company to see what they can do to help me and they offered a non perishable item at the same price. I didn’t see the messages for 8 days due the message going to spam but they still made it right. I appreciate them doing that. I will most definitely order again!!
The person I sent it to was very pleased with it the way it looked and packed, so there for I would recommend any of the products
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