Dicks By Mail Avis 

528
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of c... Voir plus

Noté 5 sur 5 étoiles

I've ordered throughout the years and the recipients always got a big laugh. In the latest (January 2022) order one of the items was missing. Without hesitation DbM sent another calendar which arrived... Voir plus

Noté 1 sur 5 étoiles

Suing this harassing company. Anonymous won't fly in court. $1M in damages, suing the sender and this company, pressing criminal charges. EDIT: Class Action lawsuit being initiated after reading... Voir plus

À propos de l'entreprise

  1. Magasin de t-shirts
  2. aussi dans
  3. Magasin de bonbons

Informations provenant de diverses sources externes

Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

528 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,2

Tous les avis

(528)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I accidentally entered the wrong zip…

I accidentally entered the wrong zip code and when I emailed the company about the issue they answered quickly and fixed it for me. It was delivered pretty fast as well. My only suggestion is that the customer should have the option to send it with full disclosure. I have no problem with my brother knowing I sent that to him, in fact I wanted him to know!!

20 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Pretty simple….Fraudulence

Pretty simple.. company is fraudulent. ESP after reading other reviews of the same thing that I’m dealing with. I don’t write reviews.. ever. But this is a bit out of hand. I placed a basic order. They instantly took my money and said I’ll get a confirmation email once it ships. I ordered back on 7/12. No shipment confirmation. Reached out to the “customer service” email. No reply. Week later.. fill out the online “contact us” form. Nothin.. messaged on Facebook twice…Nothing!! Nothing in spam. Junk. Where is my order? This is insane. How can any business conduct themselves like this? Off to contact the fraud department with my bank. Such a shame..

15 août 2022
Avis spontané
Noté 5 sur 5 étoiles

This was completely hysterical

This was completely hysterical! We got our friend good. Sadly our chocolate gift melted before it arrived (thank you Texas heat!!) But the company responded quickly and helped out.
Great products great customer service. Will use again!!

5 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Completely Satisfied Customer

I have used D By Mail several times over the past few years and have always been completely satisfied. Most recently I needed to update a mistake I made on the recipient’s name, after I had already placed the order. I sent an email with my request and received response within 24 hour. You can’t beat that kind of customer service! Will be ordering again.

26 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Awesome company

Awesome company! I messed up my order and they were more than happy to fix it and did so instantly. 10/10 will definitely be a repeat customer.

26 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Exploding glitter in dick form!?

Exploding glitter in dick form!?! YES PLEASE!
I have been wanting a reason to send one to someone for a long time and the time finally came! I ordered one for a friend who needed a laugh. I also placed an order for myself to keep some on hand- you never know when the petty urge will strike :)
I did place 2 orders at the same time and the addresses did get smashed together. Luckily I noticed it quickly and contacted customer service. Let me tell you- they ROCKED IT!!! Great communication, speedy resolution, and super friendly.
Cannot wait for the fun to begin!!

8 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Customer service is horrible

Customer service is horrible. I sent two emails and two Facebook messages weeks ago, no response whatsoever.

9 juin 2022
Avis spontané
Logo de Dicks By Mail

Réponse de Dicks By Mail

Hello,

We are to hear you are having trouble. I don't see any emails from you at the moment, can you please send us another email with your order number? our email is dicksbymail@gmail.com

Noté 5 sur 5 étoiles

Sent to hubby’s work

I had this sent to my hubby’s job. It came packaged inconspicuously. Apparently when he opened it he ripped the box and glitter went everywhere! I followed it up about a week later with a spring loaded dick-fetti bomb. He’s scarred for life and worried bc I told him I signed him up for the dick of the month club 😂
Fortunately everyone was laughing and shared the gummy d*cks around the shop. I hear they were very tasty

7 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

I received this as a threat and part of…

I received this as a threat and part of harassment. We are in a lawsuit and the legal team is subpoenaing the order info. The fulfillment company was super apologetic and gave us the order number etc. nothing is anonymous so be careful. Also for those needing their address it’s 6804 Manilus center Rd.
East Syracuse, NY 13057. Can be dangerous when sent as part of continued abuse.

21 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service!

Excellent customer service!

I had an error on the address and instead of being d*cks about it (😜), the team helped me get it turned around to a correct address! Thanks!!

11 mai 2022
Avis spontané

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