Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... Voir plus
L'entreprise a répondu
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Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... Voir plus
L'entreprise a répondu
So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of c... Voir plus
I've ordered throughout the years and the recipients always got a big laugh. In the latest (January 2022) order one of the items was missing. Without hesitation DbM sent another calendar which arrived... Voir plus
Suing this harassing company. Anonymous won't fly in court. $1M in damages, suing the sender and this company, pressing criminal charges. EDIT: Class Action lawsuit being initiated after reading... Voir plus
Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".
Etats-Unis
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I accidentally entered the wrong zip code and when I emailed the company about the issue they answered quickly and fixed it for me. It was delivered pretty fast as well. My only suggestion is that the customer should have the option to send it with full disclosure. I have no problem with my brother knowing I sent that to him, in fact I wanted him to know!!
Pretty simple.. company is fraudulent. ESP after reading other reviews of the same thing that I’m dealing with. I don’t write reviews.. ever. But this is a bit out of hand. I placed a basic order. They instantly took my money and said I’ll get a confirmation email once it ships. I ordered back on 7/12. No shipment confirmation. Reached out to the “customer service” email. No reply. Week later.. fill out the online “contact us” form. Nothin.. messaged on Facebook twice…Nothing!! Nothing in spam. Junk. Where is my order? This is insane. How can any business conduct themselves like this? Off to contact the fraud department with my bank. Such a shame..
This was completely hysterical! We got our friend good. Sadly our chocolate gift melted before it arrived (thank you Texas heat!!) But the company responded quickly and helped out.
Great products great customer service. Will use again!!
Used them many of times with great results. Recently had an issue where I messed up the delivery address. They were quick answer my email and make the changes. Great customer service!!!
I have used D By Mail several times over the past few years and have always been completely satisfied. Most recently I needed to update a mistake I made on the recipient’s name, after I had already placed the order. I sent an email with my request and received response within 24 hour. You can’t beat that kind of customer service! Will be ordering again.
Awesome company! I messed up my order and they were more than happy to fix it and did so instantly. 10/10 will definitely be a repeat customer.
Exploding glitter in dick form!?! YES PLEASE!
I have been wanting a reason to send one to someone for a long time and the time finally came! I ordered one for a friend who needed a laugh. I also placed an order for myself to keep some on hand- you never know when the petty urge will strike :)
I did place 2 orders at the same time and the addresses did get smashed together. Luckily I noticed it quickly and contacted customer service. Let me tell you- they ROCKED IT!!! Great communication, speedy resolution, and super friendly.
Cannot wait for the fun to begin!!
So I’ve used this site multiple times and absolutely love them! I love the expanded inventory! I’m sure I’ll be using them again!
Customer service is horrible. I sent two emails and two Facebook messages weeks ago, no response whatsoever.

Réponse de Dicks By Mail
Placed an order and put the wrong address, they were able to fix it right away
I had this sent to my hubby’s job. It came packaged inconspicuously. Apparently when he opened it he ripped the box and glitter went everywhere! I followed it up about a week later with a spring loaded dick-fetti bomb. He’s scarred for life and worried bc I told him I signed him up for the dick of the month club 😂
Fortunately everyone was laughing and shared the gummy d*cks around the shop. I hear they were very tasty
Amazing customer service! Great gift to get as a gag or if you’re done with someone’s BS and just need to bring a smile to your face!
I received this as a threat and part of harassment. We are in a lawsuit and the legal team is subpoenaing the order info. The fulfillment company was super apologetic and gave us the order number etc. nothing is anonymous so be careful. Also for those needing their address it’s 6804 Manilus center Rd.
East Syracuse, NY 13057. Can be dangerous when sent as part of continued abuse.
Customer service is amazing I’ll for sure be purchasing some other item from here
Excellent customer service!
I had an error on the address and instead of being d*cks about it (😜), the team helped me get it turned around to a correct address! Thanks!!
After being ill advised to send some one a package dick richards came to the rescue and was able to assist in the redirection of the order.
BEST MOTHER'S DAY GIFT EVER!!! This gift was soooo hilarious and unique, she will definitely remember this one for years to come!
Great experience!!!!! I shipped to the wrong address and customer service was quick with a response and corrected the issue!!
Great customer service. I made a mistake on my first order and they corrected it no problem. Very fun way to prank your buddies!!!!
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