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2,5

Bas

TrustScore 2.5 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,5

Tous les avis

(12)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Should be minus they are a fraudulent…

Should be minus they are a fraudulent organisation fact
I went to em for help with concrete evidence how my rights are abused
Reply we can’t help. So what’s the point in them existing
Disgusting so disabled people can do one basically they need shutting down now I have to suffer from lack of help from these fake people who don’t care about disabled people full stop disability uk im talking about

28 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Waste of Money!

It arrived with my photo printed in black and white which looks cheap and nothing like me. The ones on their website site appear in colour! The marketing gives the impression that this card was government backed with the crown logo etc but it’s nothing of the sort and has no legal standing! Furthermore, there is no login option on the web site whatsoever! Of no value whatsoever and a complete waste of money!

14 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Applied for this card on Saturday then…

Applied for this card on Saturday then found out that they are scammers so I canceled it by email on Sunday and phoned them on Monday morning and was told that it was already processed and approved quite strange considering that the office only opened today at 10 am and I phoned them at 10.05 and they had checked all my paperwork and information, refused to cancel my application and refused to give me a refund.
Under no circumstances use this company,avoid them at all costs

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Got my mum a card and it's greatly…

Got my mum a card and it's greatly improved her confidence when she goes out and about. She's enjoyed carer concessions and the odd discount at zoos when we go out with my children - and I referred a neighbour who has a boy with Down's Syndrome and they've equally enjoyed discounts, concessions and help. Great investment, the discounts/help make up for the £20 cost really quickly

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Is this company a scam?

They took my money but did not send me any card at all. I wrote an email to them, and they claim that I've paid to the wrong company, but their email shows that National Carers Card and Disability ID are issued by the same company, although they have two different websites: nationalcarerscard dot org dot uk and disabilityid dot co dot uk. They denied any responsibility and I will report to police as fraud to investigate this company. Just check on company house that they are not charity at all. Don't pay such private companies for any card!

24 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Good service so far

I emailed them before applying to check a few thing. They were quick to reply. I ordered my card. I did not get a confirmation email or anything so i emailed them again 24h later they replied quickly. Card arrived 48hours later. Good service so far. My only thing would be for them to email a confirmation for orders so people don't worry.

10 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Applied for the card on a Sunday night…

Applied for the card on a Sunday night seemed like a good scheme discounts 'proof' of disability upon further studying and reviews the 'discounts' are pretty focused toward small percentages off gift cards and nothing special really savings wise, i.e 2.5% off online shopping, bit of a poor man's blue light card, paid the £20 plus £3.50 postage for 2 years, requested it to be canceled 30 mins later then 3 times in the morning still no reply, the card in my opinion is a waste of money, my electricity company offers the same kind of discount card for free.

very poor customer service no reply from any of the emails, guess I just wasted £20

11 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not give these people any money

Wouldn’t even give 1 star if it let me. Took my money 3 weeks ago, completely ignored emails that have been sent and when I finally found a number to call, they fobbed me off blaming Royal Mail. Haven’t received anything I ordered and paid for and they are still ignoring my emails. Disgusting company.

25 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Please be careful and use another company

Please be careful when applying for a disability card. this company has very bad customer services and i do not understand what they are doing. i applied for a card and received nothing and they couldn't find my application so did another application only to receive a card the following day and the funds had been taken i sent an email to this company and received nothing and they again took the funds and issued another card in the same name and they have never replied to any of my emails and i have sent around 5 or 6 now. so i do not understand how they can issue two cards to the same person.
so please use a different company as they do not seem to be doing a good job knowing that the are dealing with valuable people

1 octobre 2025
Avis spontané

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