I left an email noting I had used the wrong delivery address. You representative called, changed the address and pointed out I may have ordered the wrong filter. She set up a return and helped me orde... Voir plus
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Really appreciate the interactive guide on your website that helps me order the right water filter for my fridge. I also appreciate that you offer a couple of filter options. Like that you regularly h... Voir plus
L'entreprise a répondu
The filter was delivered on the day it was scheduled and was packaged really well so there was no damage. I ordered a filter from a different company and the packaging was ripped. Later that filter l... Voir plus
I found the product I wanted on line very easily and while doing so got an offer for a discount if I ordered that day. I placed the order but did not connect the discount offer. I sent a text and t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our mission is to provide easy-to-find filter products for water, air purification, pools, spas, and appliances at low prices that everyone can afford. We have hundreds of thousands of loyal customers, including end users, Fortune 500 companies, universities, government agencies, and other institutions. We provide our high-quality products and services to great companies and organizations throughout the U.S. and the world.
Easy Returns
90 Day Return Policy
Sometimes products just don’t work out, we can help you with your unused products 90 days from the original shipping date. We will gladly refund you the amount of your product purchased, if returned unused within the 90-day window.
Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.
If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.
INSTRUCTIONS:
Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.
If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.
INSTRUCTIONS:
- Use our contact us form and let us know you require a return (a link will open in a new window)
- We will respond to your message by sending you a Return Authorization confirmation and a shipping label
- Print and attach this label to your order and drop it off at any FedEx location or dropbox
- Once your order is received in our warehouse, we will process your refund per our return policies.
- We will issue a credit to your original method of payment within 14 days after we receive the return package.
- Products that have been returned in used condition without receiving prior approval will not be eligible for refunds.
- Returns that weigh over 50 lbs may be subject to a restocking fee of 15%.
Coordonnées de contact
560 22nd Street, 55992, Zumbrota, Etats-Unis
- 1-800-277-3458
- support@discountfilterstore.com
- www.discountfilterstore.com
4,5
Excellent
48 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The representative that answered the…
The representative that answered the phone was very patient with me and I got the right filters.
22 avril 2026
I entered my refrigerator model # and…
I entered my refrigerator model # and ordered water filters they recommended. They arrived are were the wrong size. I went to return and they are happy to take them back... They will charge me $12 for a return label and give me an $8 credit. So it will actually cost me $4 more to retun them then to throw them away
7 novembre 2024
Avis spontané
I was sent filters that i did not…
I was sent filters that i did not order.
I called customer service and did not get any help.
Horrible company with poor customer service.
26 juin 2024
Avis spontané
Poor service
The filters that were ordered did not fit, not even close as a guaranteed fit. Contacted customer service and the fee to return. The filters are not worth it. Very poor customer service will not order from again.
2 juin 2024
Avis spontané
Truly above and beyond
Truly above and beyond. Fast shipping, fast and super easy handling of returns, extremely pleasant and helpful customer service.
15 mars 2022
Avis spontané
Not discounted!
Tried to order a filter, and they were more expensive than buying direct on the manufacturer's website!
I guess it's a discount if you consider paying MORE to be a discount!
23 avril 2021
Avis spontané
Best price!
They always have the best prices on the specific filters I need! They beat the local supliers by two to one!
1 juillet 2012
Avis spontané
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