Dkoldies Avis 

My husband ordered a game from DK Oldies on January 3, 2023. After ordering they sent him an email with the shipment tracking as if all was good to go, but 3 days later; January 6th, he received another email from them about how they no longer had the game available that he paid for. While these things happen and we're very understanding of that, they didn't even offer a refund for THEM selling my husband a game they didn't have in stock, yet they took his money. Instead they only allowed him to use his money spent as store credit and said that was all they could offer. So they can sell you a game they have listed as in stock, and take your money with no problem, but a refund is a problem when it was their mess up?
From all of the other reviews I'm glad all my husband did was order a game so we didn't get scammed out of more money that we are only allowed to use in their shop from their own screw up. Don't sell people something you don't have in stock, and if that mistake does happen refunds should be issued because this was obviously the fault of the companies, NOT the buyer. I am a business owner myself and I would never do that to any of my customers! It is unprofessional, shady and a VERY POOR way to do business.

terrible product i received was 1/10 condition and won't offer me refund I said keep the money but please send me a better condition

Absolutely love buying retro games and consoles through DKOldies. Everything I have received has been clean and fully operational. I did have one small issue with a missing game in an order and their customer service team jumped on it right away and sent out another one. I will continue to buy from them and grow my collection.

First time customer. I attempted to order a PSP game from them and went through PayPal checkout. An error occured during the payment process which nullified the order but still charged me money. I sent an email and they replied to me the next day saying they didn't see any orders placed. I would then reiterate to them three times, each reply from them taking a full 24 hours, that money was taken from my account, but no order was completed. They never specified if they received the money or not and kept dodging my problem. Very slow replies, and they just kept telling me no order was placed. Obviously no order was placed because there was an error on their end. Took me four days to finally sort of understand myself and that perhaps they didn't get the money. They never made it clear.

Unfortunately i am very dissapointed I paid for a playstation 3 certainly refurbished and it wasn't even slightly refurbished shame i will never buy anything from dkoldies again , and I advise you not to buy anything in this store

All my orders where like new condition and did not have any problems

Absolutely poor, I ordered a Nintendo 64 console, it came cracked and wouldn’t even load with the power supply they gave me I had to buy another

I bought a three button SEGA Genesis controller and arrived in five days. The controller was in near perfect condition other than a small scuff on the front. While it may cost a bit more than sites like Ebay, you get a one-year warranty and it's guaranteed to be in good condition. Overall, I would buy again.

I would rate 0 stars if I could! When my console came it was covered in dirt and grime and the reset button didn’t work! Don’t even get me started on the crappy 3rd party controller they gave me, never again.

I was emailing with their buyer teran Hartwell had a huge stack of ps2 PS3 and Wii games their buyer teran wanted a list of the games it was to much to copy and paste and I didn't feel like writing it out their buyer said just pack them up and ship them to us after we receive them they would give me a offer then I said no thanks he tried to delete the email but not before I got a screenshot of it. Do not trust these people

I’ve bought a few things from Dk oldies and was pleased. Yes the prices were a little high but everything I got was in great condition.

They have so many fake reviews on their site, where are the Trustpilot reviews? Also, they don't refurbish the overpriced consoles as promised. Scam, please avoid.

I recommend dkoldies, for dkoldies is the best

Just recently bought a "good condition refurbished" ps2 from them and its safe to say its terrible dust in the cd drive dusty fan I called them and got a refund thankfully

I have bought several Genesis cartridges and all have worked with no issues. I have never had any issues with anything I’ve purchased from this company. Shipping is quick and customer service is great. Would recommend. I love that this service exists for us retro gamers.

My first experience selling to them I thought was great! I had over 100 items (games, consoles, controllers, accessories, cables, etc.). I submitted a list with a detailed description of each item including any condition issues. I thought their offer price was fair. Not GREAT but fair enough to allow me to sell everything to one buyer instead of individually. They made a slight price reduction after receiving my items but nothing that was blatantly ridiculous. They were patient with me in getting all those items packed up and had good prompt customer service. They’re a little stingy on sending out their prepaid shipping labels but with those many items I had no choice but to use 5 large boxes. They accept boxes up to 50 pounds a piece but it’s not very sensible to pile 50 pounds of items on top of sensitive delicate electronics. I was overall pleased with the transaction. About a week later I sent them a detailed list for about 12 vintage video games and they’re offer was much less appealing. I figured up that an offer of $35 would have been a rock bottom low price. Lower or even half the offer price from used sights. They only offered me $22? I was quite disappointed and decided not to proceed with the transaction. One of my games was even on their list of current games they were looking to buy in particular. I guess with everything in life it’s hit or miss.

I bought a refurbished N64 console about a year ago from DKOldies. It was off-color, and had a crack on the controller port, plus there was a rattling sound coming from the inside. They also had the original jumper removed and replaced with a 3rd party jumper. It worked, but it was ugly. Their website uses stock photos, so you never know what you're actually getting. Anyways, over the past month I've seen YouTubers opening consoles they bought from DKOldies, exposing dirty interiors, so I decided to open mine and to no surprise I found it caked with dust and some grime. I keep a clean, smoke-free house, so I know this isn't from my limited time playing it. Also, the piece rattling around was a popcorn kernel. Clearly, they didn't refurbish it like they claim to have. I'm taking the time to write this because it seems there is ample evidence that DKOldies has a habit of offering a service they don't follow through with and I don't want other people to be had. Its even more frustrating that they can't own up to their mistakes and make the attempt to regain the trust of their customers. Instead, they only claim that a handful of consoles have slipped through the cracks in the QA department, but the evidence supports otherwise. I can forgive people who are apologetic, but they're not, so I will certainly not be buying anything more from them and I highly suggest other people stay away as well.

I placed an order for a Nintendo 3DS and I forgot to apply a promotional code to the order. I reached out to the staff and told them of my own mistake and they not only applied the discount but gave me store credit for the discount as well. They were super helpful and their support team is amazing. It arrived less than a week later and even though the site said used with cosmetic flaws, it was in pristine condition with a few minor scratches. I will definitely be doing more business here!