Dobbies Garden Centres - Peterborough Avis 437

TrustScore 3.5 sur 5

3,4

Phorpres Way, Cygnet Park, Hampton, PE7 8NY Peterborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having had my Birthday in December, I hadn't received any card or voucher from Dobbie's. I asked one of the staff while I was paying for my goods , who was very helpful. When I rang Dobbie's contact,... Voir plus

Noté 5 sur 5 étoiles

We treated ourselves and friends to an afternoon tea. We were absolutely amazed at the value for money. Sandwiches cakes scones etc presented beautifully and of goodquality. Customer service from staf... Voir plus

Noté 1 sur 5 étoiles

Visited my local Dobbies today, usually a pleasant experience for all a garden centre has to offer and a lovely restaurant. However the Ladies toilets were beyond disgusting, filthy stained floors,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If you want a vegan afternoon tea don’t visit Dobbies Garden Centre at Peterborough. They do not understand the meaning of vegan. My daughter booked afternoon tea for us all last Sunday to celebrate F... Voir plus


À propos de l'entreprise

  1. Jardinerie

Écrit par l'entreprise

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Coordonnées de contact

  • Phorpres Way, Cygnet Park, Hampton, PE7 8NY, Peterborough, Royaume-Uni

3,4

Moyen

TrustScore 3.5 sur 5

437 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 2 sur 5 étoiles

My visit to the restaurant…

My visit to the restaurant unfortunately left a very bad impression. The tables were dirty, which immediately affected the comfort of the meal. The customer service was below expectations – there was a clear lack of interest in the guests. The prices turned out to be definitely inadequate compared to the quality of the food served. Additionally, the plate on which the dish was served had a very unpleasant fishy smell (I did not order fish), which is absolutely unacceptable. Unfortunately, I cannot recommend this place.

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Meet Santa

I made a mistake and booked 1 child today to meet Santa and the other 3 children 2 weeks ago. We turned up today & the staff and manager were amazing even though it was fully booked. It would have ruined Christmas and would have been all my fault. But they bent over backwards and everyone was so welcoming and friendly!! They helped the magic of Christmas even more. Thank you so much.

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Not going back.

Visited Dobbies in Peterborough on October 18th at midday.
The cafe has recently been refurbished, sadly the food and the staff haven't.
The descriptions of the food on offer bore no resemblance to what we were given.
My panini, costing £10, came with a "dressed side salad" which consisted of a handful of chopped lettuce, half of which was withered, and slivers of red cabbage. No sign of any onion, tomato, cucumber - or any dressing. The crisps were stale.
The actual panini was grabbed from a pile of already prepared white paninis on a tray on top of the open counter. I was not offered the option of brown or seeded . This was then hurriedly warmed up, NOT toasted.
My friend had a baked potato with baked beans and salad. The potato was minuscule and was served with one meagre spoonful of baked beans together with a similar offering of salad to my own - although she did find a small sliver of cucumber. The whole thing was child portion sized.
The staff were neither friendly or helpful.
The refurbished seating is fine but I suspect your money would be better spent on training your staff and perhaps offering fresh appetising food.

18 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

The lady making the drinks was slow we…

The lady making the drinks was slow we took our food to the hot counter and asked them to put it in the hot cupboard till we managed to get our drinks or our food would be cold. No apologies for the delay or they could have sent those wanting just hot drinks to the section for just drinks but no the hot counter ran out of room to store breakfasts while the queue waited for drinks. Then when we finally did get our drinks had to wait at the till for people in front to sort out their dobbies membership form. By the time we actually got to a table to eat our eggs were solid and the hash browns had gone rubbery. Won't be eating in there again

26 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Cafe

We had lunch at Dobbies Peterborough, the pototo and leek soup was amazing

12 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Dobbies Hampton Peterborough just had…

Dobbies Hampton Peterborough just had the most disgusting breakfast I’ve ever tried to eat.I actually only eat some beans with a dried top . Black pudding I had to spit out , bacon was solid as was the egg ! Do not waste your money on this crap !

8 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love it love it love it

We love this place. It’s our favourite place to go every week.
Always have cake and coffee and lunch as we visit twice a week.
The staff are lovely helpful and polite.
We go to the one near Peterborough and it’s great.
Only one issue is it’s so hot needs air conditioning of some sort.
Wouldn’t stop going, but it’s uncomfortable in this heat we are having.
We do sit outside but the wasps dive bomb you so better indoors.
I would recommend anyone to visit.
Keep up the good work Dobbies.

15 août 2025
Avis spontané
Noté 3 sur 5 étoiles

Too hot

I recently visited the garden centre and its adjoining restaurant. The selection of plants and gardening supplies was impressive, and the staff were friendly and helpful.

However, I was quite disappointed by the lack of air conditioning, especially during the hot weather. It made both shopping and dining quite uncomfortable. The restaurant offers tasty food and a pleasant menu, but the heat inside really took away from the overall experience.

It’s a place with great potential, but I hope they consider installing proper ventilation or air conditioning in the near future.

9 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Dreadful breakfast-Peterborough

Popped in for a breakfast. It was cold by the time we sat down,after queueing for drinks ,the fried egg was congealed rubber . A very disappointing expensive experience, won't recommend and won't go there again.

12 février 2025
Avis spontané
Noté 3 sur 5 étoiles

I purchased an item today from Dobbies…

I purchased an item today from Dobbies in Peterborough.I have visited before and never had a problem. However today I purchased a battery operated Xmas ornament and it did not work.I rang Dobbies and after hanging on for 30 minutes I was cut off.There was no message saying you were in a queue.The item had obviously been returned previously as the instructios were screwed up at the bottom of the box.All I wanted to know was how long had I got to returnit.I am 81 not very mobile and cannot use public transport, and it would cost me £60 there and back to use a taxi. My neice took me today but it might be some time before she could visit me again. Iive on my own.AllI want is an answer to a simple question. By the way the staff were excellent

27 novembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Visit to Pboro Dobbies

My 87 year old father needed a wheelchair, what a fuss that ended up with my mother having to leave her drivers license. Went in to the cafe. Will not be going again. Hot food was being cleared away at 14.40 and only one lady making hot drinks so massive queue. Tables not getting cleared either, all felt a bit dirty. A couple of young lads working hard now to try and clean the restaurant.

30 août 2024
Avis spontané
Logo de Dobbies Garden Centres - Peterborough

Réponse de Dobbies Garden Centres - Peterborough

Hi Chris,
Thanks for taking the time out of your day to leave your review.
I am sorry to hear of your frustration on your recent visit to our Peterborough store.
I have passed the points that you have raised to our management team to ensure that they are aware of this situation and they can look into what changes can be implemented in the future to improve visits in the future.
Best wishes, Karen

Noté 1 sur 5 étoiles

If you want a vegan afternoon tea don’t visit Dobbies at Peterborough

If you want a vegan afternoon tea don’t visit Dobbies Garden Centre at Peterborough. They do not understand the meaning of vegan. My daughter booked afternoon tea for us all last Sunday to celebrate Fathers Day. A vegan afternoon tea was booked for my youngest son. The only things that were vegan were the four finger sandwiches. Two with vegan cheese in and two with cucumber and Tomato. A waiter appeared with cakes saying these are vegan as they don’t contain beef gelatine. The scones and cakes all contained dairy so not vegan. A totally disappointing and very expensive experience. £16 for four finger sandwiches and a flat white coffee with oat milk.

16 juin 2024
Avis spontané

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