Dobbies Garden Centres - Swindon Avis 210

Needs TLC. Toilets are very tired. Air Conditioning on during our visit on a cool day. Cafe was too cold. Seats were dirty & need cleaning.

Toastie’s only available on white bread, where normally other cafe’s offer brown/wholemeal.

Not a great experience and I would not recommend

Though the table staff are helpful the cheesy chips were a disappointment and not worth over £5 for such a small helping. Studley Grange restaurant serves a much larger portion for a £1 cheaper. A would attach a photo if I knee how

Took my granddaughter to see Santa with the elves yesterday
What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed
We took a few lovely photos
They made the whole experience amazing, well done the team at Dobbies , Swindon

My friend and I go to Dobbies in Swindon, and the food is excellent. The staff is very friendly and cannot do enough for you. Manuel is like his 'namesake'—eccentric in the nicest possible way. The restaurant could really do with some updating, and the toilets are really not good, which is why I gave it a 4* and not 5*. So, if you want a good Brunch, Lunch, or Afternoon Tea, you can't go wrong.

Stood waiting to be seated for 10 minutes many tables available. Staff looking and did not approach me as a customer. Very disappointed . So walked out

Great service from Cheryl and Steve in the cafe today... Confidently knew which food contained gluten and were very efficient and happy. Thanks guys :)

I went early so it was quiet and no queues for the tills. Good supply of reduced plants

I attended the cafe and the waitress attended to take my order. As I fancied a toasted sandwich I saw they did cheese and tomatoe so I asked if I could swap the tomatoe for onion. I was told no due to allergy issues. I informed her I am not allergic to onions but she flatly refused my request. So I settled for a cheese and pickle sandwich. When my order arrived it had a side salad smothered in onions.

Great selection of products and plants. Well laid out.

Very disappointed to find that I am unable to view my purchase history and that Dobbies are unable to rectify this issue. Regards M. Castle.

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon.
We were left 15 minutes waiting to be served people who came in after me got served before we did a female employee walked past us on a number of occasion and said someone would be with us soon.
They continued to serve other people.
I gave up in the end and walked out.
If it is that busy perhaps they need to employ more staff.

Free coffee treat, always a nice latte.

Food was delicious and staff were helpful.

You're staff so helpful and great service. Especially You're café

Really good products, staff and restaurant

Staff working under difficult conditions, ie not enough of them, and providing excellent customer care. When will this change?

My daughter and I spent £300 between us with 30% off on Black Friday on all Christmas, a very good deal. In getting home I realised I’d been over charged on the Christmas gift boxes as no discount given. After phoning the store they agreed to refund the discount I should have had.
Very satisfied with service.

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drinking nearby.

Staff are very helpful and friendly. There's a good choice of products.

Always someone knowledgable to ask if I have a query