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Doble Motorcycles Avis 

708
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Genuinely the best experience i have had haha. Ordered on Monday and received it on Wednesday! I bought the alpinestars smx6, however i would have liked if the box was packaged in an outer box for ext... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was happy with the sales aspect but disappointed that no one wanted to help me with purchasing gear or a service plan. I ended up going elsewhere and recieved completely different service - I was ev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire Honda
  2. Concessionnaire de motos
  3. Magasin d'équipement et d'accessoires pour motos
  4. Magasin de pièces et d'accessoires pour motos
  5. Magasin de motos
  6. Concessionnaire de motos d'occasion

Écrit par l'entreprise

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

708 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(708)

391 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Customer skills a bit ify but every else excellent

I have never been to Dobles before so was not sure where the sales dept was. I went in to the west side to find what looked like reception . A gentlemen was on the phone at a desk further in . this looked like the sales area .It was clear he was going to be sometime. I waited for about half an hour looking at the bikes,then a gentleman appeared in what i took for reception so i asked" is there someone could see about buying a bike" His reply was rather curt, "You wont find anyone standing here in the shop" I then told him i had waited for the gentleman on the phone and been looking at the bikes. he then directed me across the road. Why didn’t he say that in the first place without the curt remark. Other than that Dobles were good. my bike had a pre-delivery problem but all swiftly sorted I was kept informed of progress, a rare thing these .

9 juin 2026
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Réponse de Doble Motorcycles

I'm sorry to hear that interaction soured what seems otherwise like a pleasant experience, so please accept my apologies. I appreciate you taking the time to speak with me on the phone earlier where we addressed these conerns and I will be raising this with member of staff in question. I'm glad to hear that you're enjoying the scooter though and if there is anything else that I can assist with then please let me know. Thanks, Ian.

Noté 5 sur 5 étoiles

Friendly

Friendly, supportive and professional staff.
Will buy from Doble again.

18 juin 2026
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Réponse de Doble Motorcycles

Thanks very much and we trust all is well with your new bike.

Noté 5 sur 5 étoiles

I had my bike delivered and had a…

I had my bike delivered and had a couple of issues that needed correcting. Emailed in the evening,by morning recieved a phone call about picking up the bike to rectify the issues. Next day bike sorted and dropped back! Excellent customer service!

9 juin 2026
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Réponse de Doble Motorcycles

Thanks for the great review Robert, and for your patience whilse we sorted the issues in question. Sometimes things do crop up on pre-owned bikes and it's important that they're dealt with swiftly and effectively, so I'm glad to hear we did exatly that. I hope you're enjoying the bike now and if you need anything else in the future then just let us know.

Noté 5 sur 5 étoiles

Perfect product at a reasonable price

Perfect product at a reasonable price. I had minor technical issues that were professionally resolved by the seller's technical staff. Thank you all.

9 juin 2026
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Réponse de Doble Motorcycles

Thanks Pavel, I'm glad we could help and if you need anything else then just let us know.

Noté 5 sur 5 étoiles

i did the order on line

i did the order on line , picked up sat morning , staff as ever friendly helpful , all goon

6 juin 2026
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Réponse de Doble Motorcycles

Thanks very much 👍

Noté 5 sur 5 étoiles

Was great communication and fantastic…

Was great communication and fantastic service from such a well known company as they are very friendly and helpful in all aspects and know your needs

9 juin 2026
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Réponse de Doble Motorcycles

Thanks for the great feedback and we look forward to assisting you again soon.

Noté 5 sur 5 étoiles

Looked after by Ellie and Mike in the…

Looked after by Ellie and Mike in the workshop today…excellent communication and customer care skills ! Thank you both

22 juin 2026
Avis spontané
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Réponse de Doble Motorcycles

Thanks for taking the time to leave us a positive review and if we can help with anything else then just let us know.

Noté 5 sur 5 étoiles

I was lucky to find my ideal machine at…

I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately after I took my test, thankfully I passed and I was able to ride the next day.
The nature of the service felt like a blast from the passed, quite rare these days.
I would absolutely return and recommend Doble to anyone who is wondering where to buy from.

9 juin 2026
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Réponse de Doble Motorcycles

Thanks for the amazing rewview and congratulations on both your new bike and for passing your test! If we can help with anything else in the future then just let us know.

Noté 5 sur 5 étoiles

Great service

Great service, excellent communication and lovely people. The best Honda dealer in the country for a reason.

9 juin 2026
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Réponse de Doble Motorcycles

That's very kind of you Dom, thanks very much!

Noté 5 sur 5 étoiles

Great Service.

Great service and speedy delivery. Would highly recommend this company. Thank you.

27 mai 2026
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Réponse de Doble Motorcycles

Thanks Chris and we look forward to assisting you again in the future.

Noté 2 sur 5 étoiles

Poor customer service

On the date for collecting the I was advised that if I arrived at 08:30 the shop wouldn't be too busy and I would be dealt with promptly. I arrived at 08:30 only to find that the bike had not been prepared for collection so I had to hang around for 90 minutes for the bike to be ready.
Whilst hanging around my wife spotted a low mileage used bike she liked the look of so we arranged a test ride, this didn't go too well because to start with the sales team couldn't start the bike and then on the test ride I followed my wife and when she accelerated between 60 & 70mph the bike started to shake quite violently so we returned straight back to the dealership and explained what had happened, the sales team did nothing to explain this or even look into it so that it could be rectified.

13 juin 2026
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Réponse de Doble Motorcycles

I'm disappointed to hear this Andrew and apologies. I understand my colleague Paul has already contacted you this morning to address your concerns personally.

Noté 5 sur 5 étoiles

Great value / quick delivery

Great value, and quick delivery. Easy to fit in under 20 mins. Was missing the protective film that's mentioned in the instructions, but didn't matter as I used a small piece of black tape instead. Will be back for a centre stand & maybe 12v socket in due course

13 juin 2026
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Réponse de Doble Motorcycles

Thanks for the great feedback and I'm sorry to hear a piece was missing, we would have been happy to send that to you but it sounds like you're sorted now. If you need anything else though, just let us know.

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